Self-motivated Business Owner with 13 years of experience in business analyses, operations, customer account management and inventory management. Facilitated over $5 million in sales and 100% positive feedback on eBay. Seeking an opportunity to apply my skills and experience to drive a company to success.
Overview
19
19
years of professional experience
Work History
Business Owner
Cheap Kine Games (Ryans_Games On EBay)
Honolulu, Hawaii
12.2005 - 04.2019
Drove over $5 million in sales on eBay. Attained Titanium Powerseller status, awarded to the top 1% of eBay merchants.
Worked with customers to provide exceptional service, and achieved 100% positive feedback rating with over 25,000 unique feedback.
Utilized databases to maintain and manage hundreds of thousands of dollars worth of inventory, shipments, and sales.
Implemented and executed quality control procedures designed to ensure product and inventory accuracy.
Performed periodic strategic analyses of operations and marketplace policies, and optimized and adjusted if necessary.
Customer Service Clerk
Foodland
06.2000 - 08.2005
Assisted operations in 9 different departments
Achieved and consistently exceeded customer satisfaction standards on secret shopper reports
Training specialist who coached and guided several new hires.
Education
Bachelor of Arts - Speech Communications
University of Hawaii
Manoa, Hawaii
12.2009
Associate of Arts - EBusiness
Kapiolani Community College
Honolulu, Hawaii
05.2006
Skills
Decision Making & Judgment
Resourceful Problem Solving
Communications Skills
Quick Learner
Customer Service
Data Analysis and Interpretation
Microsoft Office
Overall Computer Proficiency
Leadership Skills
Team Player
Other
Coached and mentored a championship-winning high school soccer team.
Chaired and led a church search committee during the process of installing a new senior pastor.
Created, grew, and managed the largest Pokemon Go Facebook group in Hawaii, which overtook other largely established groups.