Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ryan Von Hofen

Coconut Creek

Summary

Dynamic professional with a proven track record at Sam's Club, excelling in speed and efficiency while managing high-volume orders. Skilled in mobile app proficiency and safety awareness, I consistently enhanced customer satisfaction through meticulous product selection and effective team collaboration. Recognized for implementing strategies that improved inventory management and streamlined operations.

Overview

7
7
years of professional experience

Work History

Curbside Shopper

Sams Club
06.2020 - Current
  • Assisted customers with product selections and order fulfillment.
  • Maintained organized inventory of curbside pickup items.
  • Communicated effectively with team members to streamline operations.
  • Monitored quality of products during selection process to ensure customer satisfaction.
  • Adapted quickly to changing inventory levels and customer demands.
  • Supported training of new team members on best practices for curbside service.
  • Prioritized tasks to enhance efficiency in high-volume periods.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Collaborated with team members to ensure seamless communication and coordination of curbside orders.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
  • Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
  • Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked productively with customers to meet order requirements and service expectations.

Receiving Associate

Sams Club
05.2024 - 05.2025
  • Managed receipt and inspection of incoming shipments, ensuring accuracy and quality standards.
  • Coordinated inventory organization to optimize storage space and improve accessibility.
  • Trained new associates on safety protocols and operational procedures for effective onboarding.
  • Streamlined the receiving process by implementing best practices, reducing processing time.
  • Conducted regular audits of received goods to maintain inventory integrity and minimize discrepancies.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Merchandiser

Sams Club
02.2019 - 06.2020
  • Developed and implemented effective merchandising strategies to enhance product visibility and sales performance.
  • Analyzed market trends to optimize inventory levels and improve product assortment.
  • Trained and mentored junior staff on best practices for product placement and display techniques.
  • Collaborated with cross-functional teams to execute promotional campaigns aligning with brand goals.
  • Conducted regular audits of merchandise displays to ensure compliance with company standards and guidelines.

Electronics Sales Associate

Sams Club
10.2018 - 02.2019
  • Provided expert product knowledge to customers, enhancing their purchasing decisions.
  • Assisted in inventory management, ensuring stock levels met customer demand.
  • Implemented merchandising strategies to optimize product display and increase visibility.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.

Education

Associate of Arts - Art Education

Broward College
Fort Lauderdale, FL

Skills

  • Speed and efficiency
  • Safety awareness
  • Mobile app proficiency
  • Initiative-taking

Languages

ASL
Limited Working

Timeline

Receiving Associate

Sams Club
05.2024 - 05.2025

Curbside Shopper

Sams Club
06.2020 - Current

Merchandiser

Sams Club
02.2019 - 06.2020

Electronics Sales Associate

Sams Club
10.2018 - 02.2019

Associate of Arts - Art Education

Broward College

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Ryan Von Hofen