Ryan Walkden
Lincoln,RI
Summary
Knowledgeable finance professional with a proven track record at Kia of Attleboro, excelling in customer satisfaction and relationship building. Leveraged consultative sales techniques to enhance client experiences, resulting in increased sales and long-term loyalty. Skilled in credit analysis and contract funding, consistently exceeding performance goals through strategic planning and coordination.
Overview
23
23
years of professional experience
Work History
Back up Finance Manager
Kia of Attleboro
08.2020 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Negotiated product prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Consultant
Kia of Attleboro
04.2013 - Current
- Developed strong pre-qualification skills to ensure customer is on correct vehicle.
- Developed strong closing skills to secure sale quickly and efficiently.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Used Car Manager
State Line Auto Brokers
04.2002 - 05.2012
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Negotiated and finalized used car pricing and contract terms.
- Managed inventory effectively to ensure optimal turnover rates and proper mix of vehicle types.
- Experience buying / selling at Auctions.
Skills
- Customer satisfaction
- Internal controls
- Continuous improvement
- Verbal and written communication
- Credit analysis
- Regulatory compliance
- Skilled in software
- Mentoring and training
- Deal structuring
- Electronic contracting
- Lender relationships
- Relationship building
- Attention to detail
- Planning and coordination
- Customer service
- Goal setting
- Sales professional
- Critical thinking
- CRM tracking
Timeline
Back up Finance Manager
Kia of Attleboro
08.2020 - Current
Sales Consultant
Kia of Attleboro
04.2013 - Current
Used Car Manager
State Line Auto Brokers
04.2002 - 05.2012
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