Eufrancia Justin Lash
Akron
Summary
Finance professional with extensive background in Finance and Insurance management. Known for driving process improvements and implementing strategic financial planning. Reliable team player with focus on collaboration and adaptability to changing business needs.
Experienced with financial analysis, budget management, and strategic planning. Utilizes financial data to drive business decisions and optimize operations. Knowledge of regulatory compliance and risk management essential for maintaining financial integrity.
Finance professional ready to drive financial strategies and optimize performance. . Strong focus on team collaboration and flexibility to meet changing needs. Reliable, analytical, and results-oriented with keen eye for identifying opportunities for improvement. Team player ready to put the work in and add value to any team!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance Manager / Finance Director
NCAMN, LLC
11.2021 - 12.2025
- Promoted to Finance Manager after 2 years based on top-tier performance, compliant excellence, and consistent sales results.
- Structured, submitted, and secured approvals for retail and lease finance contracts through multiple lending institutions.
- Averaged 60-75 financed deals per month while maintaining strong lender relationships and compliance standards.
- Maintained a PVR of $2,500 to $2,900 per copy, balancing customer satisfaction with dealership profitability.
- Presented and explained payment options, loan structures, and finance terms to customers with clarity and transparency.
- Rehashed and restructured deals with banks to overcome credit challenges and maximize approval rates.
- Managed high-volume communication, processing and responding to hundreds of lender and internal emails daily.
- Ensured strict adherence to state and federal compliance requirements, reducing risk and audit exposure.
- Assisted in training, mentoring, and motivating finance managers, driving consistent achievement of monthly goals.
- Supported sales management in a hybrid leadership role, improving deal flow and interdepartmental efficiency.
- Conducted vehicle trade appraisals and negotiated deal structures directly with customers to close sales.
- Collaborated with sales representatives to structure competitive, profitable deals and improve closing ratios.
- Developed financial forecasts to guide strategic planning and decision-making processes.
- Implemented budgeting procedures, enhancing resource allocation and cost management efficiency.
Sales Associate
Auto Services Unlimited
06.2018 - 11.2020
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Assisted in training new sales associates on product knowledge and sales techniques.
- Executed daily inventory management processes to ensure optimal stock levels.
- Collaborated with team members to achieve monthly sales targets consistently.
- Analyzed customer feedback to improve service delivery and product offerings.
- Led initiatives to optimize store layout, enhancing customer experience and accessibility.
- Implemented promotional strategies that increased foot traffic and sales volume significantly.
- Made 40-60 calls per day while taking walk in customers and scheduled customers.
- On average 20-25 cars delivered per month.
Auto Lot Porter
Serpentini Chevrolet
05.2016 - 06.2018
- Maintained vehicle inventory and performed customer service duties in a detail-oriented role.
- Gained early exposure to dealership management software.
- Conducted routine inspections of vehicles for cleanliness and readiness for customers.
- Managed vehicle inventory and organization to ensure efficient lot operations.
- Coordinated vehicle movements to optimize space and enhance customer experiences.
- Collaborated with service department to ensure timely vehicle readiness for delivery.
- Cleaned on average 20 cars a day.
Automotive Technician
Walmart
02.2017 - 03.2018
- Conducted maintenance using diagnostic tools and digital systems for service tracking.
- Applied technical troubleshooting in a hands-on, technology-assisted environment.
- Conducted routine maintenance services, including oil changes and tire rotations, to enhance customer satisfaction.
- Diagnosed and repaired various automotive systems, ensuring optimal vehicle performance.
- Utilized diagnostic tools to identify issues and recommend appropriate solutions effectively.
- Maintained 20+ customers daily needing proficient work done.
Education
Diploma - IT Networking & Administration
Valley College
Cleveland, OH2 2025
Skills
- Networking: TCP/IP, Routing & Switching, LAN/WAN setup, Network Security Basics
- Budget forecasting
- Financial budgeting
- Customer satisfaction
- Internal controls
- Financial management
- Credit analysis
- Performance analysis
- Strategic planning
- Skilled in DealerTrack(DMS), Reynolds & Reynolds
- Regulatory compliance
- Cash flow management
- Revenue recognition
- Insurance products
- KPI management
- Deal structuring
- Sales process development
- Electronic contracting
- Financing expertise
- Lender relationships
- KPI development
- Attention to detail
- Customer service
- Goal setting
- Sales professional
- Critical thinking
- Fraud prevention
- CRM tracking
- Staff management
- Sales support
- Cash handling expertise
- Typing and 10-key entry
- Client relationship management
- Business development
Certification
- Compliance Manager Training – Completed August 2021
- Driver’s License – Valid
Timeline
Finance Manager / Finance Director
NCAMN, LLC
11.2021 - 12.2025
Sales Associate
Auto Services Unlimited
06.2018 - 11.2020
Automotive Technician
Walmart
02.2017 - 03.2018
Auto Lot Porter
Serpentini Chevrolet
05.2016 - 06.2018
Diploma - IT Networking & Administration
Valley College
Additional Skills
- Team Leadership
- Data Entry
- Customer Service
- Time Management
- Technical Problem Solving
- Process Documentation
- Communication
- Microsoft Office Suite
- Analysis & Reporting
- Compliance