Committed and hardworking collaborator with 7 years of experience processing transactions and assisting customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
5
5
years of professional experience
Work History
Fulfillment Specialist
Lowes
Nanuet, NY
05.2021 - Current
Unloaded incoming trucks and properly staged inventory for processing.
Cross-trained new associates on picking and filling orders for warehouse products.
Followed orders precisely for correct items, sizes and quantities.
Operated equipment such as forklift, order picker, and narrow-aisle reach.
Assisted customers with large and heavy loads by transporting orders to customers' vehicles.
Specialist/Runner
Apple
Nanuet, NY
09.2019 - 12.2019
Followed all company policies and procedures to deliver quality work.
Interpreted clients' needs and introduced services to fit specific requirements.
Delivered correct products to associates according to order documentation.
Cashier/Customer Service
Rockland Lake State Park
Congers, NY
03.2018 - 08.2019
Counted cash in register drawer at the beginning and end of shift
Worked closely with management to solve problems and handle customer concerns
Served needs of as many as 500+ patrons per shift, including collecting payments and handling customer service issues
Compiled and updated client data to track payment trends and support accurate accounting
Food Delivery Driver
Cacciatori Pizza / The Dog House
Nanuet, NY
01.2018 - 03.2019
Completed on-time deliveries by choosing best and most efficient routes
Contacted customers prior to delivery to confirm and coordinate delivery times
Kept detailed records of sales, payments
Lifeguard
American Pools / 24 Hour Fitness
Nanuet, NY
06.2016 - 01.2018
Detailed factors such as incidents and aid rendered in daily reports to management
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Ensured compliance with pool policies and procedures; offered suggestions to staff to maximize safety awareness
Monitored safety of all guests in and around swimming pool
Completed basic maintenance and repairs to keep pools functioning properly
Education
Bachelor of Arts - Communication Sciences And Disorders
SUNY College At New Paltz
New Paltz, NY
03.2023
Associate of Science -
Rockland Community College
Suffern, NY
05.2020
High School Diploma -
Nanuet Senior High School
Nanuet, NY
07.2018
Skills
Quick learner
Creative problem solving
Staff education and training
Technical support
Excellent communication skills
Training development aptitude
Teamwork Skills
Multitasking
Customer Experience
Workload Priorities
Customer Order Fulfillment
Order Fulfillment Procedures
Timeline
Fulfillment Specialist
Lowes
05.2021 - Current
Specialist/Runner
Apple
09.2019 - 12.2019
Cashier/Customer Service
Rockland Lake State Park
03.2018 - 08.2019
Food Delivery Driver
Cacciatori Pizza / The Dog House
01.2018 - 03.2019
Lifeguard
American Pools / 24 Hour Fitness
06.2016 - 01.2018
Bachelor of Arts - Communication Sciences And Disorders