Summary
Overview
Work History
Education
Skills
Timeline
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Kate Holland

Provo

Summary

Experienced in overseeing food service operations, ensuring high standards of quality and safety. Strong leadership and organizational skills enable effective team management and workflow streamlining.

Fulfillment specialist with experience in processing orders, and ensuring timely delivery. Strong focus on team collaboration and achieving results. Skilled in logistics coordination, problem-solving, and adapting to changing needs. Reliable and flexible, with commitment to efficiency and accuracy.

Overview

4
4
years of professional experience

Work History

Fulfillment specialist

Just Ingredients
07.2024 - Current
  • Accurately pick and prepare items for customer orders in a fast-paced environment.
  • Ensure that orders are picked to meet quality standards, reducing errors and returns.
  • Pack and label orders efficiently and securely, adhering to shipping guidelines and customer specifications.
  • Ensure timely shipment of orders to meet company deadlines and customer expectations.
  • Organize and categorize backstock for easy retrieval during peak demand or order fulfillment.
  • Communicate effectively with supervisors and other departments to resolve any operational issues.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.

Shift Manager

Box Bite
02.2022 - 03.2024
  • Oversaw order preparation and ensure that food items are made to specification and delivered in a timely manner.
  • Monitor food quality and consistency, ensuring compliance with company standards and health regulations.
  • Manage high-volume orders during peak hours, ensuring minimal wait times and customer satisfaction.
  • Coordinate kitchen staff to ensure efficient preparation and handling of orders, while maintaining a clean and organized workspace.
  • Supervised cash register operations, ensuring accurate cash handling, processing of transactions, and balanced tills at the end of each shift.
  • Trained new cashiers and provided ongoing support to staff in managing registers efficiently.
  • Developed and managed weekly staff schedules, ensuring proper coverage during peak hours and maintaining labor cost control.
  • Coordinated with employees to accommodate scheduling needs while meeting operational demands.
  • Ensured the cleanliness and safety of the restaurant by maintaining a clean and organized dining area, kitchen, and restrooms in compliance with health and safety regulations.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Warehouse employee

Mentionables
05.2021 - 07.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Reduced product damage during transportation by implementing effective packing methods and material handling procedures.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Ensured timely order fulfillment for customers by maintaining accurate stock levels and efficient picking processes.

Education

Business -

Utah Valley University
Orem, UT
05-2026

Skills

  • Dependable
  • Strong work ethic
  • Self motivated
  • Professional
  • Service oriented
  • Team leadership
  • Decision-making
  • Quick learner
  • Positive attitude
  • Customer service

Timeline

Fulfillment specialist

Just Ingredients
07.2024 - Current

Shift Manager

Box Bite
02.2022 - 03.2024

Warehouse employee

Mentionables
05.2021 - 07.2021

Business -

Utah Valley University

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Kate Holland