Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Fulfillment Specialist
Fastenal
03.2024 - Current
Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Account Specialist
Fastenal
09.2021 - 02.2024
Coordinated with sales teams to ensure seamless transition from prospecting to account management stages.
Evaluated customers' potential needs to make appropriate recommendations..
Created sales objectives and strategies to help struggling teams increase productivity and meet sales metrics.
Collected and analyzed data to learn more about consumer behavior.
Managed multiple customer accounts simultaneously, prioritizing tasks and managing time effectively.
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
Warehouse Associate
Fastenal
12.2016 - 09.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.