Ryan Watts
Clarksville,TN
Summary
Results-driven professional with a proven ability to enhance customer satisfaction, build strategic networks, and support brand growth initiatives. Experienced in managing client relationships, resolving concerns efficiently, and representing employer with professionalism and integrity. Recognized for strong interpersonal skills and the ability to connect with clients.
Overview
9
9
years of professional experience
Work History
Store Manager
At&t Alliance Mobile
03.2026 - Current
- Keeping the store in compliance with At&t Regulations
- Hiring, training, coaching, and scheduling retail sales consultants to meet sales goals
- Conduct product demonstrations and provide information to customers about our products/services.
- Ensuring a high-quality, "extraordinary" experience, including managing escalations.
- Driving revenue, meeting performance targets, managing inventory, and handling daily store operations.
Sales Agent
Xfinity
04.2021 - 09.2025
- Developed and executed strategic sales plans that consistently exceeded monthly and quarterly sales targets.
- Managed the entire sales cycle from initial contact to contract negotiation and closing.
- Cultivated new business opportunities through targeted prospecting and lead qualification, enhancing sales pipeline.
- Conducted comprehensive product presentations and demonstrations tailored to client needs, resulting in high conversion rates.
- Delivered post-sale support and nurtured long-term client relationships, driving repeat business and referrals.
- Leveraged CRM software to track sales activities, manage pipelines, and forecast revenue accurately.
- Collaborated with marketing and product development teams to relay customer feedback, informing product improvements.
Assistant Manager
Zaxbys
03.2017 - 04.2021
- Managed and mentored a team of 20+ employees, including hiring, training, scheduling, and performance evaluations.
- Implemented cost control measures, including inventory management and waste reduction, resulting in a 10% decrease in operational expenses.
- Oversaw daily restaurant operations, upholding high standards of food quality, service, and cleanliness to enhance overall guest experience.
- Resolved customer inquiries and complaints efficiently, contributing to sustained customer satisfaction and loyalty.
- Ensured compliance with all health and safety regulations.
Education
High School Graduate -
Lighthouse Christian Academy
Skills
- Brand representation
- Sales strategies
- Lead generation
- Closing deals
- Upselling strategies
- Sales follow-up
- Customer engagement
- Brand advocacy
- Market awareness
- Promotional techniques
- Customer assistance
- Building rapport
- Networking
- Relationship management
- Brand loyalty
Timeline
Store Manager
At&t Alliance Mobile
03.2026 - Current
Sales Agent
Xfinity
04.2021 - 09.2025
Assistant Manager
Zaxbys
03.2017 - 04.2021
High School Graduate -
Lighthouse Christian Academy