RYAN WELDON
Carver,MA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results in the insurance industry.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Personal Lines Client Service Manager
Patriot Growth Insurance Services
02.2025 - Current
- Handles Personal Lines Clients
- Uses Applied Epic Software
- Develops and maintains client relationships while providing customer satisfaction
- Analyzes markets to determine the best placement for clients
- Researches and answers general questions for clients
- Markets and quotes renewal policies
- Build client relationships by responding to inquiries, identifying and assessing clients' needs, and resolving clients' problems
Manager
Ryan's Family Amusements
01.2023 - 02.2025
- Successfully managed ~45 employees
- Directed daily operations, ensuring smooth guest flow across arcade, attractions, and party areas
- Supervised staff scheduling, coverage, and performance to maintain consistent service standards
- Trained team members on guest service, safety procedures, and point-of-sale processes
- Resolved guest concerns promptly, ensuring positive experiences and repeat business
Gameday Operations Intern
Firecracker Sports
02.2022 - 08.2022
- Successfully helped manage multiple tournaments across the new england area
- Coordinated with teams, referees, and fans to ensure smooth tournament operations
- Assisted in organizing tournament logistics
- Gained leadership experience by managing various team dynamics
Course Maintenance
Hershey Mill Golf Club
05.2021 - 05.2022
- Operated landscaping machines to maintain course quality
- Provided training sessions for co-workers on operating various landscaping machines
- Assisted event staff in coordinating activities during golf tournaments
Education
B.S. - SPORT MANAGEMENT
BOB JONES UNIVERSITY
Greenville05-2022
Skills
- Visual Communication
- Client Needs Assessment
- Data Analysis
- Client relationship building
- Team development
- Staff training
- Workflow management
- Microsoft Office
- Client relationship management
Certification
P&C Insurance License, 2025
Timeline
Personal Lines Client Service Manager
Patriot Growth Insurance Services
02.2025 - Current
Manager
Ryan's Family Amusements
01.2023 - 02.2025
Gameday Operations Intern
Firecracker Sports
02.2022 - 08.2022
Course Maintenance
Hershey Mill Golf Club
05.2021 - 05.2022
B.S. - SPORT MANAGEMENT
BOB JONES UNIVERSITY