Organized and adaptable team member skilled in time management and customer relations. Experience in streamlining daily operations and fostering teamwork to ensure effective communication and task completion.
Work History
Support Staff Member
1 Year 9 Months
87 Sussex | 11.2024 - Current
Resolved customer inquiries promptly, enhancing overall satisfaction with services provided.
Collaborated with team members to ensure efficient workflow and task completion.
Assisted in daily operations by providing timely support to staff and management.
Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
Ensured smooth and effective communication between front-of-house and back-of-house team members.
Server/Barista
10 Months
Suited Coffee | 01.2024 - 11.2024
Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
Trained new staff on menu items, service protocols, and customer interaction techniques.
Managed point-of-sale system efficiently, processing payments and handling cash transactions.
Collaborated with kitchen staff to facilitate smooth food preparation and delivery processes.
Learned how to recognize and deliver professional-grade beverages to customers.
Server/Coffee and Juice Barista
7 Months
Overgreens | 05.2023 - 12.2023
Delivered exceptional customer service, providing a memorable interaction to keep customers coming back
Managed dining area, ensuring cleanliness to maintain high standards.
Organized work stations and stock items to provide a seamless work flow for my team and myself.
Managed dining area, ensuring cleanliness and organization to maintain high standards.
Education
Bachelor of Arts - Acting For Film And Television
Pace University | New York, NY | 05-2023
Received a minor in Arts and Entertainment Management.
Honors College graduate with an average GPA of 3.85.
Received max academic scholarship benefits.
Skills
Adaptable to new technologies
Customer relations
Schedule management
Point-of-sale management
Client communication
Task prioritization
Organizational skills
Learning new interfaces
Timeline
Support Staff Member
87 Sussex
11.2024 - CurrentRead More
Server/Barista
Suited Coffee
01.2024 - 11.2024Read More
Server/Coffee and Juice Barista
Overgreens
05.2023 - 12.2023Read More
Pace University
Bachelor of Arts from Acting For Film And Television