Summary
Overview
Work History
Skills
Education Certifications
Timeline
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Ryan Wilber

Denver,Colorado

Summary

Hardworking hospitality orientated professional who is always looking for more. Passionate to provide customers and patients with the best service possible. Excellent communication skills and an ability to learn at a fast pace that has allowed excellence in sales, hospitality, and personal relationship based professions. Manager and military experience have shaped me into an excellent trainer, critical thinker, and problem solver able to address any task no matter the difficulty or resources needed.

Overview

14
14
years of professional experience

Work History

Senior Contact Center Agent

UCHealth Eye Center Aurora
09.2022 - Current
  • Register and schedule new and established patient’s in EPIC
  • Create and process referrals for New and Establised patients
  • Update patient information
  • Assistance in the acquisition of referrals, orders, and medication for established patients
  • Serve as the Information Center for staff, physicians and community.

Addison Group contractor/UCHealth-Patient Line - Patient Access Liaison

- 09.2022
  • Register and schedule new and established patient’s epic
  • Update patient information
  • Assistance in the acquisition of referrals, orders, and medication for established patients
  • Serve as the Information Center for staff, physicians and community.

Ruby Tuesday-Server

Ruby Tuesday Restaurant
03.2016 - 09.2016
  • Hospitality
  • Serve guests
  • Maintain cleanliness of server alley and dining room.

Country Buffet-Hospitality Manager, Shift Manager, Server, Cashier, Prep Worker, Fry Cook.

07.2014
  • Assisted in all aspects of the restaurant
  • Cash handling, Marketing and promotions, Fundraisers
  • Managed reports related to labor, sales, food production, and food cost
  • Guest satisfaction
  • Food quality and Prep, orders, and Inventory
  • Interviews, hiring, training, and front of house scheduling.

Denver Isuzu Suzuki-Salesperson

- 01.2014
  • Assisted customers in acquiring new and used motor vehicles
  • Received extensive sales training.

Century Chevrolet-Service Porter for the service and maintenance department.

02.2013 - 05.2013
  • Lot presentation
  • Customer service representation
  • Parts retrieval and return.

United States Navy-Engineman 3rd Class/Space Supervisor

US Navy
05.2010 - 01.2013
  • Maintained and operated the ships electrical generators and corresponding equipment
  • Supervised, distributed, and preformed preventive maintenance and equipment repairs
  • Served in one WESTPAC deployment aboard the USS Comstock LSD-45
  • Completed “C”-School for Fairbanks Morse 38ND 8 1/8” OP diesel engines.

Jimmy Johns Gourmet sandwiches

09.2009 - 05.2010
  • Sandwich maker and food prep
  • Cashier.

Skills

  • Hardworking fast learner
  • Works unquestionably well with others
  • Punctual and Respectful towards all
  • Schedule Adherence
  • Gathering Information
  • Documentation and Reporting
  • Answering Questions
  • Dispute Resolution

Education Certifications

  • High School Diploma
  • Some College courses
  • Military EMS and Field service training.

Timeline

Senior Contact Center Agent

UCHealth Eye Center Aurora
09.2022 - Current

Ruby Tuesday-Server

Ruby Tuesday Restaurant
03.2016 - 09.2016

Country Buffet-Hospitality Manager, Shift Manager, Server, Cashier, Prep Worker, Fry Cook.

07.2014

Century Chevrolet-Service Porter for the service and maintenance department.

02.2013 - 05.2013

United States Navy-Engineman 3rd Class/Space Supervisor

US Navy
05.2010 - 01.2013

Jimmy Johns Gourmet sandwiches

09.2009 - 05.2010

Addison Group contractor/UCHealth-Patient Line - Patient Access Liaison

- 09.2022

Denver Isuzu Suzuki-Salesperson

- 01.2014

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Ryan Wilber