Ryan Williams
Flourtown,Pennsylvania
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Leader, Private Equity Operations
Gerson Lehman Group
07.2023 - Current
- Monitors team performance and provides constructive feedback to increase productivity and maintain quality standards.
- Supervises team members to confirm compliance with set procedures and quality requirements.
- Works with team to identify areas of improvement and devised solutions based on findings.
- Builds strong relationships with customers & clients through positive attitude and attentive response.
- Promotes high standards through personal example to help each member understand expected behavior's and standards.
- Holds weekly team meetings to inform team members on company news and updates.
Research Manager, Private Equity Operations
Gerson Lehman Group
07.2022 - 07.2023
- Developed relationships and communicated with clients to explain proposals, present research findings or discuss project status.
- Developed and implemented plans and protocols for ongoing research
- Investigated, compiled and modeled information for detailed project proposals.
- Interacted with senior leadership team's of various Private Equity firms assisting with their due diligence
Senior Associate, Private Equity Operations
Gerson Lehman Group
06.2021 - 07.2022
- Created solutions for customers to satisfy specific needs, quality and budget.
- Maintained relationships with customers to maximize sales opportunities.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Account Executive
Fraser Advanced Information Systems
04.2019 - 08.2020
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Managed sales cycle to maintain solid customer base.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Education
Bachelor of Science - Finance & Marketing
Drexel University
Philadelphia, PA06.2018
Skills
- Manager Coaching and Training
- Progress Monitoring
- Motivational Leadership
- Continuous Improvement Projects
- Business Development and Planning
- Revenue Generation
Timeline
Team Leader, Private Equity Operations
Gerson Lehman Group
07.2023 - Current
Research Manager, Private Equity Operations
Gerson Lehman Group
07.2022 - 07.2023
Senior Associate, Private Equity Operations
Gerson Lehman Group
06.2021 - 07.2022
Account Executive
Fraser Advanced Information Systems
04.2019 - 08.2020
Bachelor of Science - Finance & Marketing
Drexel University
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