Ryan Winpigler

• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Streamlined internal processes for better efficiency in account management tasks.
• Drove revenue growth by identifying new business opportunities within existing accounts.

Temporarily, I became a stay-at-home parent to help my daughter transition to our new custody arrangement.

• Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
• Improved client retention by providing exceptional customer service and addressing policy inquiries in a timely manner.
• Maintained up-to-date knowledge of industry trends and regulations, allowing for informed recommendations to clients regarding their insurance needs.
• Developed strong relationships with underwriters, effectively negotiating coverage options and rates on behalf of clients.
• Collaborated with sales team to cross-sell additional products, resulting in expanded portfolio offerings and increased revenue.
• Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
• Contributed to business development efforts by actively participating in networking events and building connections within the local community.

• Identified and solicited sales prospects in agency databases.
• Negotiated contracts and terms of sale with potential customers.
• Finalized sales and collected necessary deposits.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

• Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
• Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
• Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
• Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
• Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with insureds, carriers, and underwriters.