Ryan Winters-Callan
Maple Shade Township,NJ
Summary
Proactive Information Security Analyst ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Information Security Analyst (CSOC)
TD Bank
06.2022 - Current
- Mitigated cyber threats through timely identification, containment, and resolution of incidents.
- Collaborated with cross-functional teams to develop comprehensive information security policies and procedures.
- Mentored junior analysts within the team, providing guidance and support for their professional growth.
- Streamlined incident response procedures by establishing clear roles, responsibilities, and communication protocols within the team.
- Evaluated emerging technologies for potential security risks and advised management on best practices for adoption.
- Trained junior analysts in threat intelligence gathering techniques, improving overall team efficiency.
- Reduced false alarms by fine-tuning intrusion detection system configurations based on historical analysis of incidents.
Senior Information Security Analyst (CSIRT-FI)
TD Bank
01.2022 - 06.2022
- Safeguarded sensitive data by implementing controls to enhance defense in depth.
- Investigated and resolved incidents at the l3 level, preventing unauthorized access to sensitive information.
- Performed risk analyses to identify appropriate security countermeasures.
- Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Responded timely to security-related incidents and conducted forensics within established procedures.
- Enhanced network security by implementing robust intrusion detection systems and monitoring daily incident reports.
Information Security Analyst (CSOC)
TD Bank
05.2020 - 01.2022
- Boosted cybersecurity awareness among employees through effective training sessions and workshops.
- Improved incident response times by creating and maintaining detailed incident response procedures.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Investigated and resolved a multitude of incidents, related to unauthorized access to sensitive information.
- Analyzed network traffic and system logs to detect malicious activities.
Tier 1 Security Analyst (Contractor)
Comcast
01.2020 - 05.2020
- Assisted in resolving Support Now's overflow of end user reported issues with security tools or services
- Managed escalations of end user issues with security tools or services
- Answer emergency LEA calls with escalation to Tier 2 as needed
- Worked Emergency Revoke / Offboarding process
- Work AWS / Looking Glass notification to stakeholders.
- Analyzed tool's and responded to alerts in real time.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
IT Service Desk Analyst
AC Moore
11.2018 - 01.2020
- Provided management of IT assets, and technical support within the corporate center and 150 retail locations
- Created and updated documentation and processes using the Atlassian Suite, outlining new troubleshooting methodologies
- Assisted in providing 'five nines uptime' for 150 stores using 'Cisco Meraki Cloud' and 'Solar Winds'
- Assisted in creating new policies and procedures for centrally managing and tracking IT assets
- Utilized a variety of tools to fix common hardware and network issues on Terminals, RF trackers, Zebra Scanners, and Mobile Devices
- Analyzed infected machines and emerging threats on the network using IDS/IPS
- Researched vulnerabilities and applied appropriate mitigation techniques to compromised systems
- Created monthly security reports outlining top threats, vulnerable machines, weaknesses, and mitigation techniques
- Updated computer images using Symantec Ghost and Sysprep Utilities.
Shift Leader-Manager
Papa John's Pizza
01.2010 - 01.2017
- Schedule and direct staff of 15 in daily work assignments to maximize productivity
- Ensure compliance with food safety procedures and quality control guidelines
- Develop and implement schedules, marketing, and team training.
Education
Bachelor of Science - Computer and Network Security
Wilmington University
Joint Base McGuire-Dix-Lakehurst01.2018
Some College (No Degree) - Information Assurance
Rowan College At Burlington County
Mt. Laurel, NJAssociate of Science - Culinary Arts
Burlington County Community College
Mt. Laurel, NJ01.2014
Skills
- Teamwork and Collaboration
- Critical Thinking
- Decision-Making
- Incident Response
- Intrusion Detection
- Malware Analysis
- Security Operations
- Project Coordination
Certification
- CISSP
- CCSP
- Security+
- CYSA+
- Certificate in Digital Evidence Discovery
- Certificate in Digital Evidence Investigation
Timeline
Senior Information Security Analyst (CSOC)
TD Bank
06.2022 - Current
Senior Information Security Analyst (CSIRT-FI)
TD Bank
01.2022 - 06.2022
Information Security Analyst (CSOC)
TD Bank
05.2020 - 01.2022
Tier 1 Security Analyst (Contractor)
Comcast
01.2020 - 05.2020
IT Service Desk Analyst
AC Moore
11.2018 - 01.2020
Shift Leader-Manager
Papa John's Pizza
01.2010 - 01.2017
Bachelor of Science - Computer and Network Security
Wilmington University
Some College (No Degree) - Information Assurance
Rowan College At Burlington County
Associate of Science - Culinary Arts
Burlington County Community College
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