Ryan Bowen
Strategic Leader | Driving Innovation, Growth & Operational Excellence
Noblesville,IN
Summary
Strategic leader and innovator with a proven record of driving large-scale technology transformations, streamlining operational efficiencies, and building high-performing teams. Adept at delivering complex projects through Waterfall, Agile, and SAFe methodologies, strategically mitigating risks, and fostering cross-functional collaboration. Passionate about leveraging emerging technologies and currently expanding expertise in DevOps principles to maximize innovation, integration, and business growth.
Overview
26
26
years of professional experience
3
3
Certificates
4
4
years of post-secondary education
Work History
Senior Project Manager II
Great West Casualty Company
03.2023 - Current
- Directed a successful $85M company-wide cloud migration, leveraging SAFe Agile methodologies.
- Leading and coordinating efforts across 300+ stakeholders to ensure seamless project execution.
- Actively engaging in entry-level DevOps training to support improved IT operations.
PMO Director & Senior Business Analyst
Schwarz Partners L.P.
02.2019 - 03.2023
- Established and directed a Project Management Office (PMO), expanding the IT team from 12 to 65 employees in 2 years, enabling the company to sustain 300% growth during the same period.
- Successfully led an ERP cloud migration, improving operational efficiency by 25%, reducing system downtime by 10%, and increasing system scalability to support future growth.
- Implemented comprehensive cybersecurity and governance standards across the parent company and all subsidiaries, resulting in a 20% decrease in security incidents and achieving 95% compliance with industry regulatory requirements.
Project Manager
ComLink Network Services
09.2014 - 02.2019
- Expanded company footprint nationally by establishing IT support across 16 additional states, increasing customer base by 35% within 18 months.
- Managed and delivered 50+ nationwide IT infrastructure projects, consistently completing projects 10% under budget and ahead of deadlines.
- Automated critical workflows, resulting in a 15% reduction in project completion time and increasing overall profitability by 10% across national deployments.
- Implemented streamlined change management processes, reducing system downtime by 20% and improving stakeholder satisfaction.
Project Manager
Federated Service Solutions
06.2011 - 09.2014
- Designed, engineered, and implemented a unified project management platform integrating all project tracking and financial systems, reducing administrative overhead by 35% and increasing project visibility across departments.
- Developed and deployed standardized project management methodologies and toolsets, achieving a 25% improvement in project execution consistency and resource allocation efficiency.
- Directed comprehensive infrastructure upgrades across multiple locations nationally, reducing technical failures by 15%, and improving overall system reliability.
President
Infinite Technology Services
02.2010 - 06.2011
- Served as President, directing overall operations, strategic vision, and project execution for a small business with 3 employees and dozens of contracted resources, achieving consistent monthly revenue goals.
- Successfully managed and optimized vendor relationships, negotiating favorable contracts and terms that resulted in a 15% reduction in operational costs.
- Developed and implemented client engagement strategies that increased customer retention by 30%, growing the company's repeat business and referrals significantly.
- Oversaw strategic IT and infrastructure initiatives, delivering 20+ client projects annually.
Program Manager
Comm-Works
06.2005 - 02.2010
- Managed and led a team of 20+ employees, directing project execution and sales operations for high-profile clients, including Apple, GAP, CVS, Walgreens, Regal Cinemas, GameStop, and numerous other nationally and internationally recognized brands.
- Successfully established the company’s first international contract with Apple Retail Stores, scaling support and services to all Apple global locations, significantly enhancing the company's international market presence and credibility.
- Served as both project lead and primary sales deputy, growing client portfolios and consistently achieving annual revenue growth exceeding 25%.
- Delivered strategic guidance for nationwide retail IT infrastructure deployments, achieving a project completion success rate of 98%, consistently on time and within budget.
- Enhanced vendor and client relationships, directly contributing to securing long-term partnerships and boosting repeat business and referrals by 30% annually.
Sergeant
U.S. Army Active Duty
08.1999 - 04.2005
- Managed strategic operations and training initiatives for a team of 20+ soldiers, across multiple deployments and missions.
- Led comprehensive training and leadership development programs, improving unit operational efficiency and performance.
- Recognized for leadership excellence and dedication, resulting in commendations and awards for outstanding performance and operational effectiveness.
Education
Bachelor of Arts - Business Administration Sustainability
08.2014 - 05.2018
Skills
Project Management
SAFe Agile
Cloud Migration
Strategic Planning
Risk Management
IT Governance
Budget Management
Vendor Management
Process Improvement
Stakeholder Communication
Entry-Level DevOps
Client relationship management
Multi-project management
Decision-making
Analytical thinking
Team leadership
Certification
PMP Certification, Project Management Institute
Timeline
Senior Project Manager II - Great West Casualty Company
03.2023 - Current
PMO Director & Senior Business Analyst - Schwarz Partners L.P.
02.2019 - 03.2023
Project Manager - ComLink Network Services
09.2014 - 02.2019
Arizona State University - Bachelor of Arts, Business Administration Sustainability
08.2014 - 05.2018
Project Manager - Federated Service Solutions
06.2011 - 09.2014
President - Infinite Technology Services
02.2010 - 06.2011
Program Manager - Comm-Works
06.2005 - 02.2010
Sergeant - U.S. Army Active Duty
08.1999 - 04.2005