Ryan G. Dorego
Unit Manager
Doha,Qatar
Summary
I am a result driven professional with over 10 years of expertise in Food and Beverage Management, Food Safety Audit and P&L Analysis. Adept in assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfactions. Resourceful and well organized with excellent leadership and team building record.
A Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Unit Manager
Peal Juice Bar, Doha Festival City
Doha , Qatar
2020.10 - Current
Multi-Unit Manager
Argo Tea, Peal Juice Bars & Columbus Café Co
Doha, Qatar
2001.10 - 2018.08
- Developed a procedural documentation that aids the efficacy of the operations
- Review current SOP’s to keep it align with the current needs
- Monitor Employee Efficiency and Productivity
- Review P&L and Implement measure to ensure a profitable operations
- Supervise and Implement Cost Control Activities
- Perform regular store visits, Food handling review and equipment issues follow-up
- Develop and Implement Merchandising Plans
- Develop new recipes for quarterly promotional drinks
- Coordinate among support Teams- Inventory, Logistics, Marketing and Procurement
- Review Recipe costs, Product presentations and Recipe Adherence
Unit Manager, Asst. Manager & Supervisor
Argo Tea & Columbus Café Co
Doha, Qatar
2013.03 - 2018.07
- Participate to store opening/ closing procedures ensuring proper respect of norms and guidelines
- Help in conducting the monthly inventory for all brand equipment
- Oversees work done by all staff members and closely follow up on the Team’s abidance by the brand’s set preparation techniques
- Participate in achieving the organizations goals and implementation of the SOP’s
- Carry out functional Manager Responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team’s request to hierarchy.
- Handled customer complaints and immediately took steps for quick resolution and to prevent reoccurrence.
IQSC Auditor
Seattle's Best Coffee, Philippines
Makati City, Philippines
2011.06 - 2012.11
- In-charge of internal audit for IMAGE, QUALITY, SERVICE and CLEALINESS of the stores
- Conducted Monthly audit to 20 stores from Metro Manila, Laguna and Cebu City
- Consolidates all the monthly deviations, audit findings, and coordinate action plan to concerned department
- Conducted IQSC Day and invites stores who failed in the monthly audit to draw action plan and avoid the same deviations in the coming audit
- Served as Revalida Panelist for Newly Hired Managers
- Help review with stores in their Target sales/ P&L Analysis
Unit Head
Seattle's Best Coffee, Philippines
Makati, Philippines
2010.05 - 2011.06
- Runs an operation for a 50 sitting capacity coffee shop with 2 management staff and 15 crews
- From hiring, barista that will be distributed to stores for training and absorption
- In charge of Profit & Loss, Local Store Marketing, Ordering and Inventory
- I am in charge of inputting sales for the whole month
- It will be segmented to Dine-in, Take-out, Food sales, Beverage sales
- This is to know the stores status on those mentioned area
- Every month, we are also assign to make a proposal for our Local Marketing initiative
- This is to Increase sales
- Weekly process wet and dry ordering
- Winner of Chasing Sales Program 2011
- Do Manpower scheduling, Vacation Leave, Sick Leave etc
- In charge of Budget proposals
- Yearly performance evaluation and it will be the basis of the yearly target sales.
Branch Operations Supervisor
Dimsum Diner
Davao City, Philippines
2005.05 - 2006.08
- Supports subordinates in groups ranging from 10-15 employees
- Communicate activities and plans to staff
- Overall in-charge of the store from marketing, staffing, budgeting and payroll
- Participated in special projects
- Monitored quality service and provide feedbacks or corrective action
- Work with the store strategy issues
- Interviewed new hires
Education
Bachelor of Science - Commerce, Marketing
Notre Dame of Marbel University
South Cotabato, Philippines 1999.03 - 2003.04
Skills
Training and mentoring
Team Building
Profit improvements
Empowers high-performing sales teams
Analytical problem solver
Additional Information
- F&B Training Ambassador of the Year 2018
- Gamification- Quick Fix (Week 31 & 32 of 2018)
- No. 1 & 2 in Food Handling Audit (GWR) 2018-19 Peal Juice Shops & Columbus Café Qatar
Timeline
Unit Manager
Peal Juice Bar, Doha Festival City
2020.10 - Current
Unit Manager, Asst. Manager & Supervisor
Argo Tea & Columbus Café Co
2013.03 - 2018.07
IQSC Auditor
Seattle's Best Coffee, Philippines
2011.06 - 2012.11
Unit Head
Seattle's Best Coffee, Philippines
2010.05 - 2011.06
Branch Operations Supervisor
Dimsum Diner
2005.05 - 2006.08
Multi-Unit Manager
Argo Tea, Peal Juice Bars & Columbus Café Co
2001.10 - 2018.08
Bachelor of Science - Commerce, Marketing
Notre Dame of Marbel University
1999.03 - 2003.04