Summary
Overview
Work History
Education
Skills
Timeline
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Jessie McMillan

Licensed Practical Nurse
Port Saint Lucie,Florida

Summary

Conscientious Unit Manager proudly offering over Number years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Unit Manager

Sandgate Gardens
Fort Pierce , Florida
10.2022 - Current
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Coordinated nursing with other services to promote continuity of total regimen of care.
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
  • Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Communicated with patients, ensuring that medical information was kept private.

Risk Manager for Nursing Home

The Palms Rehabilitation
Port Saint Lucie, Florida
04.2021 - 08.2022
  • Built contingency plans to successfully handle financial emergencies.
  • Analyzed impact of environmental disasters to physical data centers and create and implement response plans.
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant.
  • Handled Type claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
  • Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.

Director of Education

Palm Gardens Of Vero Beach
Vero Beach, FL
11.2019 - 04.2021
  • Oversaw development and implementation of quality educational programs.
  • Recruited, trained and mentored faculty and staff in best practices for instruction.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.

Night Nurse Supervisor

Viera Health & Rehab Ctr
Viera, FL
09.2016 - 11.2018
  • Trained, evaluated and coached clinical staff to improve performance.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Established and continuously optimized unit schedules and individual work assignments.

Staff Development Coordinator

Atlantic Shores Rehabilitation And Nursing Center
Melbourne , Florida
10.2013 - 08.2016
  • Performed reviews of employee work performance to check for areas in need of additional training.
  • Developed and delivered new hire training programs and continuous professional development.
  • Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
  • Assisted with development of effective recruitment and hiring strategies.
  • Created and managed continuous improvement classes and training programs targeted to new employees.
  • Monitored employee performance to look for areas in need of improvement.
  • Worked with managers to identify internal talent and plan development pathways.
  • Coordinated technical training and personal development classes for staff members.
  • Managed new employee orientation training process for more than Number employees each year.
  • Directed training programs and development paths for managers and supervisors.
  • Conducted training courses and prepared videos for long-term use.
  • Trained staff during demonstrations, meetings, conferences, and workshops.

Education

Diploma - Academic

Suncoast Community High School
Riviera Beach, FL
08.1980 - 06.1984

Nursing -

North Technical Education Center
Riviera, FL
06.1992 - 05.1993

Skills

Nurse scheduling

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Timeline

Unit Manager

Sandgate Gardens
10.2022 - Current

Risk Manager for Nursing Home

The Palms Rehabilitation
04.2021 - 08.2022

Director of Education

Palm Gardens Of Vero Beach
11.2019 - 04.2021

Night Nurse Supervisor

Viera Health & Rehab Ctr
09.2016 - 11.2018

Staff Development Coordinator

Atlantic Shores Rehabilitation And Nursing Center
10.2013 - 08.2016

Nursing -

North Technical Education Center
06.1992 - 05.1993

Diploma - Academic

Suncoast Community High School
08.1980 - 06.1984
Jessie McMillanLicensed Practical Nurse