Ryan Gregory
Aiken,SC
Summary
Dedicated and detail-oriented Public Safety Officer with experience supporting emergency response operations, safety compliance, and incident management. Certified in Firefighting, Hazardous Materials Response, Basic First Aid, and Basic Law Enforcement, with demonstrated leadership ability in high-pressure environments. Experienced in coordinating emergency response activities, supporting drill execution, and ensuring adherence to established safety procedures and regulatory standards. Recognized for strong organizational skills, team leadership, and the ability to assist in planning, conducting, and evaluating emergency preparedness activities. Committed to maintaining operational readiness, enhancing emergency response capabilities, and supporting continuous improvement of safety and emergency management programs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Aiken Department of Public Safety
Aiken, SC
09.2024 - Current
- Enforced safety regulations to maintain public order and community trust.
- Responded to emergencies, coordinating with law enforcement and medical personnel for effective resolution.
- Conducted thorough investigations of incidents, documenting findings for legal and administrative purposes.
- Monitored surveillance systems, identifying potential security threats and ensuring rapid response measures.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Patrolled assigned areas on foot or by vehicle.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Answered emergency calls for help from citizens and business owners.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Store Associate
FedEx Office
Aiken, SC
01.2023 - 09.2024
- Followed standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
- Consistently delivered a positive customer experience by utilizing consultative skills to anticipate customer needs, suggest alternatives, and provide solutions.
- Demonstrated comprehensive knowledge in all areas of the store's business, including print, signs & graphics, and shipping.
- Took orders, coordinated activities within the store, provided pricing and product information, and recommended appropriate FedEx Office products and services to customers.
- Followed instructions of supervisors and assisted other team members in performing store functions.
- Assisted in the training of store team members to ensure consistent service excellence.
- Ensured outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
- Processed financial transactions using a Point of Sale terminal (POS), including handling cash and making change.
- Maintained a safe, clean, and orderly retail store environment.
- Operated with minimal supervision, performing multiple tasks simultaneously while ensuring safety and demonstrating excellent time management skills.
- Completes required financial paperwork and may assist with financial reporting including daily sales, closeouts and bank deposits
- Assisted customers with product selection and service inquiries to enhance overall shopping experience.
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
Manager
Jade Garden Restaurant
Graniteville, SC
08.2019 - 07.2022
- Directed and oversaw all aspects of restaurant operations, including staffing, training, scheduling, and performance management.
- Conducted regular inspections to maintain cleanliness, hygiene, and compliance with health and safety regulations.
- Led a team of 10 staff members, providing coaching, mentoring, and motivation to foster a positive work environment and drive productivity.
- Fostered a culture of teamwork, accountability, and excellence, resulting in high employee morale and performance levels.
- Monitored staff performance and addressed issues.
- Complied with health and sanitation by clearly communicating and reinforcing standards and procedures to employees.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Trained workers in money handling, and cleaning roles to facilitate restaurant operations.
Education
Bachelor of Science - Business Administration
University of South Carolina of Aiken
Aiken, SC12-2023
Certification
Firefighting Certifications
- Firefighter I
- Firefighter II
- Hazardous Materials Operations
- Traffic Incident Management System
- AHSI Basic Life Support, First Aid
- Flammable Liquids and Gas Firefighting
- Basic Auto Extraction
- Firefighter Survival
Law Enforcement Certifications
- Basic Law Enforcement
- DUI/SFST Practitioner
- Breath Test Operator
- Axon Taser Certification
Accomplishments
- Criminal Justice Academy Top Shot Award Winner
- SC State Fire Academy Robert Frick Academic Award Winner
- College Baseball National Champion
- High School Baseball State Champion
Timeline
Public Safety Officer
Aiken Department of Public Safety
09.2024 - Current
Store Associate
FedEx Office
01.2023 - 09.2024
Manager
Jade Garden Restaurant
08.2019 - 07.2022
Bachelor of Science - Business Administration
University of South Carolina of Aiken