Ryan J. Kennedy
Modesto,CA
Summary
Results-Driven Key Account Manager offering seven years of hands-on experience maintaining business relationships with clients by thoroughly researching customer needs and verifying timely delivery of products. Experienced in sales and customer service protocols and procedures. Proficient in identifying challenging areas and achieving corrective measures. Familiar with industry market trends and best practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Key Account Manager
Bunzl Distribution NA
Tracy , CA
2017.02 - Current
- Develop and implement key account plans to meet customer needs and increase company profitability.
- Identify new opportunities for growth within existing accounts, as well as potential new customers.
- Conduct meetings with clients to discuss their objectives, challenges, and strategies.
- Provide regular reports on account activity and performance metrics to stakeholders.
- Manage the relationship between internal teams and external customers.
- Collaborate with sales team members to develop solutions tailored to customer needs.
- Maintain a deep understanding of client products and services in order to effectively promote them.
- Analyze market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
- Create presentations for key stakeholders regarding progress updates or proposals for new initiatives.
- Establish strong relationships with clients through regular communication and follow-up activities.
Senior Quality Technician
E& J Gallo Winery
Modesto , CA
2014.08 - 2017.01
- Performed detailed visual and mechanical inspections of products to ensure quality standards were met.
- Reviewed inspection results, identified discrepancies and generated reports for management review.
- Conducted root cause analysis and implemented corrective actions to prevent recurrence of non-conformances.
- Ensured compliance with applicable safety regulations, product specifications, and quality assurance procedures.
Quality Technician
E& J Gallo Winery
Modesto , CA
2012.01 - 2014.08
Quality Lab Sampler
E&J Gallo Winery
Modesto , CA
2010.12 - 2012.01
Education
Bachelor of Science - Biological Sciences
California State University - Stanislaus
Turlock, CA05.2012
Skills
- Key Account Management
- Account Retention
- Revenue Generation
- Client Relationship Building
- Business Development
- Relationship Selling
- Customer Rapport
- Business Strategies
Certification
- Professional Winemaking Certification, UC Davis, 2015 - 2017
References
References available upon request.
Timeline
Key Account Manager
Bunzl Distribution NA
2017.02 - Current
Senior Quality Technician
E& J Gallo Winery
2014.08 - 2017.01
Quality Technician
E& J Gallo Winery
2012.01 - 2014.08
Quality Lab Sampler
E&J Gallo Winery
2010.12 - 2012.01
Bachelor of Science - Biological Sciences
California State University - Stanislaus
- Professional Winemaking Certification, UC Davis, 2015 - 2017
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