Ryan Joseph Lopez
Roanoke,Texas
Summary
Hardworking and enthusiastic. I am trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
Cook/Table Busser/Server/Bartender/General Manager
Martinis Sea Food House
11.2021 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served high customer volumes during special events, nights, and weekends.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Server
Jack's Chop House
06.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Oriental Hotel
04.2019 - 12.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Line Cook
Buffalo Phil's Pizza & Grille
03.2018 - 06.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Sales Associate
Columbia Sportswear
03.2018 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Tourism And Hospitality Management
University of Sto. Thomas - Legazpi
Legazpi City Philippines 04.2019
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Hospitality and service industry background
- Performance Improvement
- Time Management
- Staff Management
Timeline
Server
Jack's Chop House
06.2023 - 06.2024
Cook/Table Busser/Server/Bartender/General Manager
Martinis Sea Food House
11.2021 - 07.2024
Sales Associate
Oriental Hotel
04.2019 - 12.2019
Line Cook
Buffalo Phil's Pizza & Grille
03.2018 - 06.2018
Sales Associate
Columbia Sportswear
03.2018 - 06.2018
Bachelor of Science - Tourism And Hospitality Management
University of Sto. Thomas - Legazpi