Ryann Buchanan
Sanibel,FL
Summary
Provides direct and indirect patient care, works well independently and as part of a team, and has experience in the training of new nurses. Capable of functioning in a fast-paced environment, adaptable, and adept at solving problems. Pediatrics, osteoporosis, autoimmune disease, cancer, wound care product troubleshooting, Parkinson's disease, and autoimmunity are areas of knowledge.
Overview
7
7
years of professional experience
Work History
Telephonic Nurse Specialist
Fortrea
01.2019 - Current
- Makes scheduled outbound calls and responds to inbound calls from patients and other customers regarding clinical aspects of product, product administration, and adherence to medical therapies or treatments.
- Reviews approved therapy or treatment-related information with callers and identifies potential barriers to treatment.
- Helps identify solutions to improve access and to help patients remain on treatment.
- Conducts motivational interviewing and behavioral coaching calls with patients to encourage them to be adherent to their medication as prescribed.
- Accurate documentation of all patient interactions.
Program Specialist
Labcorp
10.2017 - 01.2019
- Quickly and efficiently respond to incoming calls to identify how best to assist.
- Conduct insurance verifications to understand if patient's prescribed therapy is eligible for coverage.
- Coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of patients.
- Place follow up calls and respond to enquiries from patients and/or healthcare providers as necessary.
- Liaise with partner distributors and pharmaceutical manufacturers to request products and track shipments.
RN
Guardian Pediatrics
09.2016 - 09.2017
- Phone triage & documentation.
- Prioritized daily schedules for 4 Pediatricians.
- Administering vaccines.
- Collecting health data, vital signs, and assisting with non-invasive procedures.
- Patient/family education.
Education
Bachelor of Science - Nursing
Purdue University Northwest
Hammond, IN05.2024
Associate of Science - Nursing
Ivy Tech
Muncie, IN05.2004
Licensed Practical Nurse - Nursing
Ivy Tech
Anderson, IN2002
Skills
- Effective communication
- Multi-task
- Adherence to safety protocols
- Document accurately
Affiliations
Other- RN-BSN Student Affairs Representative for Purdue North West College of Nursing
Timeline
Telephonic Nurse Specialist
Fortrea
01.2019 - Current
Program Specialist
Labcorp
10.2017 - 01.2019
RN
Guardian Pediatrics
09.2016 - 09.2017
Bachelor of Science - Nursing
Purdue University Northwest
Associate of Science - Nursing
Ivy Tech
Licensed Practical Nurse - Nursing
Ivy Tech
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