Ryann Calame

Certified Trainer | October 2025 - Current

NSO Experience | Frisco, August 2026

• Guided team members in daily operations to enhance workflow efficiency.
• Assisted in training and developing new staff on customer service protocols and operational procedures.
• Monitored inventory levels, ensuring timely restocking of supplies.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Coached employees on best practices, providing constructive feedback to support their growth.
• Monitored training outcomes to identify areas for program improvement.
• Maintained operational standards and provided support and guidance during high-volume periods

• Provided daily care for diverse pets, ensuring health and safety standards were met.
• Administered medications and treatments to pets as directed by owners or veterinarians.
• Maintained detailed records of pet behavior, health status, and special needs for client updates.
• Developed strong relationships with clients through effective communication and reliable services.
• Trained new staff on animal handling techniques and company protocols for pet care.

• Delivered exceptional customer service to enhance shopping experience and build brand loyalty.
• Assisted in visual merchandising to create engaging store displays aligned with brand standards.
• Resolved customer inquiries and complaints promptly, ensuring satisfaction and retention rates remained high.

• Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
• Prepared food and beverages according to standardized recipes, ensuring product consistency and quality.

• Supervised daily activities and monitored compliance with safety protocols for all campers.
• Worked with children of varying age, interest, skill, and developmental levels.

• Delivered quality food and beverages to customers in a fast-paced environment.
• Maintained cleanliness and organization of service areas to enhance customer experience.
• Collaborated with kitchen staff to ensure timely order preparation and delivery.

• Dean's List [Fall 2023, Spring 2024]