Ryann Frederiksen
Spring Lake,MI
Summary
Experienced in handling responsibilities of Gas Dock Attendant with focus on customer service and safety protocol adherence. Skills include fueling procedures, cash handling, and basic maintenance tasks. Known for keen observational abilities to detect potential hazards and commitment to maintaining clean, organized work areas. Previous roles have demonstrated significant improvement in operational efficiency and customer satisfaction levels.
Hardworking attendant proficient and offering several years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Gas Dock Attendant and ship store.
North shore marina
Spring Lake, MI
04.2024 - Current
- Assisted customers with fueling boats and ensured safety protocols were followed.
- Operated fuel pumps and maintained accurate records of transactions.
- Prepared paperwork such as invoices and receipts after sales transactions were completed.
- Managed payment systems including cash payments and credit card machines.
- Stocked shelves with marine supplies such as life jackets, flares, anchors, ropes .
- Greeted customers and assisted with their needs at the gas dock.
- Ensured that all dockside rules are followed by customers while they are using the facility.
- Provided information about nearby attractions and restaurants to visiting guests.
- Cleaned boat hulls, decks, and exteriors as requested by customers.
- Cleaned parking areas, restrooms or equipment and removed trash.
- Answered customers' questions and addressed complaints in person and via phone.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Spring Lake High School
Spring Lake, MISkills
- Customer service
- Team collaboration
- Safety protocols
- Inventory management
- Cash handling expertise
- Adaptable to change
- Workplace cleanliness
- very kind and uplifting
- Love to talk to people
- very social
Timeline
Gas Dock Attendant and ship store.
North shore marina
04.2024 - Current
Spring Lake High School