Ryann Purslow
Summary
Animal Caretaker with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care.
Dedicated Front Desk Associate with excellent Customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Animal Caretaker
Paws Inn Paradise
01.2019 - Current
- Feed and administer any necessary medications to the pets.
- Working closely and training with many new hires as they follow along to learn all the daily tasks we provide for the pets.
- Monitored animal health daily to quickly recognize signs of illness and injury, seeking any necessary medical attention.
- Cleaning pets rooms daily, maintaining a clean living space for pets, while in our care.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Desk Receptionist
Paws Inn Paradise
01.2019 - Current
- Greet guests and their pets at the front desk and engage in pleasant conversation while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected payments over the phone, processed any transactions and updated relevant pet records when necessary.
- Registered new pets into the system, verifying each client is aware of the required vaccines needed for their pet upon entry, into the facility.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
No Degree - Veterinary Technology
Animal Behavior College
Valencia, CAHigh School Diploma -
Pinellas Park High School
Largo, FL05.2019
Skills
- Animal Enrichment
- Exercising and Playing
- Problem Solving
- Teamwork Abilities
- Medication Administration
- Empathy and Compassion
- Behavior Analysis
- Time Management
- Cleaning Protocols
- Attention to Detail
- Human and Animal Safety
Timeline
Animal Caretaker
Paws Inn Paradise
01.2019 - Current
Desk Receptionist
Paws Inn Paradise
01.2019 - Current
No Degree - Veterinary Technology
Animal Behavior College
High School Diploma -
Pinellas Park High School
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