Ryann Urey
Colorado Springs,CO
Summary
Efficient professional with background in customer service and operations management. Known for productivity and ability to complete tasks swiftly with precision. Skilled in inventory management, transaction processing, and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring smooth operational flow and high levels of client satisfaction.
Overview
4
4
years of professional experience
Work History
Parking Enforcement Officer
University of Colorado at Colorado Springs
Colorado Springs, CO
10.2024 - 01.2025
- Utilized two-way radio communication to receive instructions from dispatch personnel.
- Patrolled assigned areas to identify illegally parked vehicles and issued citations.
- Responded to inquiries from the public regarding parking regulations and restrictions.
Cake Decorator
Mariano's Grocery Store
Harwood Heights, IL
03.2022 - 03.2023
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Met with customers to discuss needed bakery items and take orders.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Front Desk Receptionist
Venezia Nail Spa
Harwood Heights, IL
09.2021 - 03.2022
- Ensured a neat reception area by sanitizing salon stations and restocking supplies as needed.
- Responsible for booking 25 to 30 appointments per shift based on the availability of technicians.
- Provided high standards of customer service throughout each shift.
Front Counter Attendant
Allegretti's Bakery
Norridge , IL
05.2021 - 12.2021
- Accurately fulfilled over 100 customer orders per shift.
- Handled incoming telephone calls to collect messages and field basic inquiries.
- Collected money, provided change and recorded transactions on receipts.
- Utilized problem-solving skills to address customer issues quickly and effectively.
Education
High School Diploma -
Resurrection College Prep High School
Chicago, IL05-2023
Some College (No Degree) - Secondary English Education
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Safety awareness proficiency
- Scheduling
- Service-oriented mindset
- Customer/Client relations
- Phone etiquette
- Patience and empathy
- Reliability and punctuality
Timeline
Parking Enforcement Officer
University of Colorado at Colorado Springs
10.2024 - 01.2025
Cake Decorator
Mariano's Grocery Store
03.2022 - 03.2023
Front Desk Receptionist
Venezia Nail Spa
09.2021 - 03.2022
Front Counter Attendant
Allegretti's Bakery
05.2021 - 12.2021
High School Diploma -
Resurrection College Prep High School
Some College (No Degree) - Secondary English Education
University of Colorado At Colorado Springs
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