To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parking Enforcement Officer
Milton Police Department
07.2022 - Current
Issue citations and warnings for parking non-compliance
Exercise proper judgment, tact and diplomacy in dealing with the public
Manage time efficiently in order to complete all tasks within deadlines.
Custodian
Boston Public Schools
10.2019 - 04.2022
Monitor and maintain the security of building areas
Adapt school operations to covid protocols, including increasing frequency of cleanings for high-touch surfaces during in-person classes
Responded immediately to calls from personnel to clean up spills and wet floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Moved furniture for cleaning and set up for special events.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Customer Service Representative
Roche Bros. Supermarket
04.2017 - 08.2019
Responsible for common maintenance tasks in the building and parking lot
Handled emergencies promptly to restore service and maintain high performance levels
Communicated continuously through each shift to accommodate customer needs
Located items for customers from floor locations to meet order demand
Exhibited high energy and professionalism when dealing with the public
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Maintained up-to-date knowledge of product and service changes.
Education
Law Enforcement Certificate -
Quincy College
Quincy, MA
05.2021
Associates Degree - Criminal Justice
Quincy College
Quincy,Ma
01.2024
Skills
Cooperative Attitude
Safety Awareness Proficiency
Microsoft Office
Active Listening
Policy and Procedure Adherence
Customer Needs Assessments
Effective Multitasking
Maintaining Strict Confidentiality
Continuous Improvement Strategies
Safety and Security
Facility and Grounds Patrol
Certification
OSHA Training for Construction Industry (10hr) Training - April 2022
American Red Cross-Adult and Pediatric FirstAid/CPR/AED Certificate exp 1/24
Basic Life Support exp 07/24
American Lifeguard Association Lifeguard Certificate exp 12/24
Massachusetts Alcohol Seller- Server Course 12/22
Timeline
Parking Enforcement Officer
Milton Police Department
07.2022 - Current
Custodian
Boston Public Schools
10.2019 - 04.2022
Customer Service Representative
Roche Bros. Supermarket
04.2017 - 08.2019
Law Enforcement Certificate -
Quincy College
Associates Degree - Criminal Justice
Quincy College
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