Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager of Organization Learning & Development
Southern New Hampshire Health
04.2025 - Current
Lead and manage a team of professional trainers, providing direction, coaching, and performance oversight to ensure high-quality, consistent training delivery across the organization.
Oversee the design, delivery, and continuous improvement of healthcare training programs serving 3,000+ employees across clinical and non-clinical functions.
Drive the ongoing enhancement of a comprehensive New Hire Orientation experience that accelerates new-hire integration and engagement.
Lead the design and facilitation of hospital wide leadership development initiatives, fostering stronger communication, collaboration, and alignment across departments.
Partner closely with the Chief Nursing Officer and Chief Operations Officer to implement targeted, competency-based training that elevates patient care standards and reduces adverse events.
Champion organizational change efforts, guiding leaders and teams through transitions with clarity and support.
Manage a $600K departmental budget, aligning resources to maximize impact and maintain cost efficiency.
Contribute to strategic decision making, advising leadership on workforce development priorities and aligning programs with organizational goals.
Direct the planning and execution of annual education requirements, ensuring compliance and consistency across all departments.
Advanced Skills:
Healthcare Training and Development DNV Standards
Leadership Development for Healthcare Leaders
Regulatory Compliance and Accreditation
Learning Management Systems (LMS)
Budget Management and Resource Allocation Using Workday
Change Management in Healthcare Leadership
Interim Manager, Learning & Development
SolutionHealth/Elliot Health System
09.2024 - 04.2025
Led the coordination of design, delivery, and evaluation of healthcare training programs supporting 8,000+ employees across clinical and non-clinical departments.
Assumed leadership of a team of trainers following the abrupt departure of the Director, providing operational continuity, prioritization, and day-to-day guidance during a critical transition period.
Contributed to the redesign and enhancement of a comprehensive new-hire onboarding program, improving early engagement and organizational readiness.
Supported the design and facilitation of leadership development initiatives, strengthening communication, collaboration, and leadership effectiveness across hospital departments.
Partnered with the Chief Nursing Officer and Chief Medical Officer to deliver targeted, competency-based training for clinical staff, supporting improved patient care standards and reductions in adverse events.
Assisted with organizational change management efforts, helping leaders and staff navigate organizational transitions.
Participated in enterprise-wide needs assessments and contributed to the development of a talent pipeline strategy aligned with future workforce needs.
Monitored and tracked a $500K departmental operating budget, ensuring efficient use of resources for high-impact learning initiatives.
Human Resources Education Consultant
SolutionHealth/Elliot Health System
12.2018 - 10.2024
Administers, organizes, and conducts training and educational programs in connection with management and promotional development, on the job training and employee orientation.
Develops, implements, and evaluates employee development plans and programs to support organizational needs as a generalist or in a combination of disciplines, such as management development, talent management, succession planning, technical or nontechnical training, or e-learning.
Monitors employee development and training programs, assesses needs and results, develops new programs and modifies existing programs accordingly.
Interfaces with business units (internal) and functional organizations (external) to develop specifications for content of courses.
Selected Achievements:
Coordinated with subject matter experts and leaders to spearhead Kronos Mobile to clinical staff.
Oversees the entire Crisis Prevention Institute program, including tracking certifications, coordinating training with leaders, conducting the training amongst clinical areas in which it is a required certification.
Certified Crisis Prevention Institute Trainer.
Key member of the Workplace Violence Prevention Committee.
Learning & Development Specialist
Barton Associates
01.2017 - 12.2018
Deliver daily training to sales and support staff on business practices. Travel to 10 locations nationwide, to conduct sales training courses for 800+ employees.
Facilitate 1:1 sessions with individual sales team members to gauge pain points and offer coaching.
Collaborate with management personnel to create sales training material for staff of all tenures; attend industry conferences and conduct industry research and adapt sales training materials as needed.
Conduct introductory management training to prospective managers company-wide.
Serve as the primary liaison between internal staff and the development team to document, articulate, and address internal business needs related to core business systems.
Selected Achievements:
Coordinated with the design and development team to implement a new LMS system.
Conducted staff assessments and enhanced training based on results, which significantly reduced turnover.
Facilitated active communication with new employees which increased employee engagement.
Oversaw curriculum development and developed and designed training materials for core business systems.
Created training documentation for employees use within an internal CRM system.
Spearheaded the company-wide rollout of Salesforce; monitored implementation and resolved any conflicts.
Account Development Manager / Group Manager
Barton Associates
11.2015 - 01.2017
Managed and motivated a team of five employees. Conducted employee training and performance evaluation, and ensured all team members achieved optimal client satisfaction and retention rates.
Served as the primary point of contact for escalated customer service issues.
Proactively identified and resolved issues and problems related to client and provider agreements.
Developed and maintained relationships with key decision makers, identified and acquired opportunities to increase revenue growth and grow business within existing client accounts.
Selected Achievements:
Generated $615,022 in individual sales individually between November 2015 and November 2016.
Exceeded budgeting goals set by senior management.
Education
Post Graduate Certificate - Human Resources And Leadership Development
University of New Hampshire
06-2026
Certification - Woman in Leadership
University of Vermont
06-2023
M.S. - Industrial Organizational Psychology
Southern New Hampshire University
Manchester, NH
06-2020
B.S. - Psychology
University of Phoenix
Phoenix, AZ
02-2018
Skills
Healthcare Training and Development DNV Standards
Leadership Development for Healthcare Leaders
Regulatory Compliance and Accreditation
Learning Management Systems (LMS)
Budget Management and Resource Allocation Using Workday
Change Management in Healthcare Leadership
Certification
Situational Leadership Essentials Instructor
Leading with Emotional Intelligence Instructor
AVADE, Workplace Violence Prevention Instructor
EQ-I 2.0 + EQ360 Certified
SDI: Strength Development Inventory certified
Wiley: Everything Disc Practitioner
Development Dimensions International Certified Instructor
Development Dimensions Facilitator Booster: Amplify Insight at the Mid-Level
Timeline
Manager of Organization Learning & Development
Southern New Hampshire Health
04.2025 - Current
Interim Manager, Learning & Development
SolutionHealth/Elliot Health System
09.2024 - 04.2025
Human Resources Education Consultant
SolutionHealth/Elliot Health System
12.2018 - 10.2024
Learning & Development Specialist
Barton Associates
01.2017 - 12.2018
Account Development Manager / Group Manager
Barton Associates
11.2015 - 01.2017
Certification - Woman in Leadership
University of Vermont
M.S. - Industrial Organizational Psychology
Southern New Hampshire University
B.S. - Psychology
University of Phoenix
Post Graduate Certificate - Human Resources And Leadership Development
Associate Director, GCC India - Learning & Organization Development - Human Resource at WSP India Pvt. Ltd.Associate Director, GCC India - Learning & Organization Development - Human Resource at WSP India Pvt. Ltd.
Director, Learning and Organization Development at University of West GeorgiaDirector, Learning and Organization Development at University of West Georgia
Corporate Director, Organization Development and Learning Strategy at SHRINERS CHILDREN’SCorporate Director, Organization Development and Learning Strategy at SHRINERS CHILDREN’S