Ryanne Thomson
Tulsa ,OK
Summary
Dynamic bartender with a proven track record. Excelling in customer service and drink preparation. Known for strong multitasking abilities and fostering a welcoming atmosphere, I consistently upsold menu items, enhancing sales and customer satisfaction. A reliable team player, I thrive in high-pressure environments while maintaining cleanliness and compliance.
Overview
5
5
years of professional experience
Work History
Food and Beverage Assistant
Hardscrabble Country Club
Fort Smith, AR
07.2025 - Current
- Delivered outstanding customer service to guarantee guest satisfaction.
- Assisted in menu planning and daily food preparation to enhance dining experiences.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Collaborated with kitchen staff to optimize workflow and improve meal delivery times.
- Provided excellent customer service, ensuring guest satisfaction and prompt resolution of issues.
- Trained new team members on operational procedures and best practices for service excellence.
- Monitored inventory levels, placing orders to ensure availability of essential supplies.
- Implemented feedback mechanisms to gather guest preferences and improve service offerings.
- Supported event coordination, assisting with setup, execution, and breakdown of functions.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Bartender
Crosswoods Sports Bar and Restaurant
Clarksville, AR
04.2024 - 06.2025
- Prepared and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in managing inventory, restocking supplies as needed during shifts.
- Provided excellent customer service by engaging with patrons and addressing inquiries.
- Demonstrated knowledge of drink recipes, promoting menu specials to enhance sales.
- Ensured compliance with health and safety regulations while serving alcohol.
- Served high customer volumes during special events, nights, and weekends.
- Adapted to diverse customer needs, fostering a welcoming environment for all guests.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Rooftop on Main
Clarksville, AR
01.2024 - 04.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Fire And Stone Restaurant
Cabot, AR
10.2023 - 01.2024
- Provided exceptional customer service, ensuring guest satisfaction and prompt assistance with inquiries.
- Managed accurate order taking, minimizing errors and enhancing dining experience for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained new team members on restaurant procedures and service protocols to maintain operational efficiency.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Hottails and Cocktails
Cabot, AR
04.2023 - 10.2023
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Customer Representative
Coast To Coast Carports
Knoxville, AR
03.2021 - 08.2021
- Assisted customers with inquiries and product selection, enhancing overall satisfaction.
- Processed orders accurately and efficiently, ensuring timely fulfillment.
- Collaborated with team members to resolve customer issues and improve service delivery.
- Maintained product knowledge to provide informed recommendations and support.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
Sales Associate
Factory Connection
Clarksville, AR
11.2020 - 02.2021
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring product displays were visually appealing and stocked.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Lamar High School
Lamar, ARSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Handling difficult customers
- Drink preparation techniques
- Changing beer kegs
Timeline
Food and Beverage Assistant
Hardscrabble Country Club
07.2025 - Current
Bartender
Crosswoods Sports Bar and Restaurant
04.2024 - 06.2025
Bartender
Rooftop on Main
01.2024 - 04.2024
Server
Fire And Stone Restaurant
10.2023 - 01.2024
Bartender
Hottails and Cocktails
04.2023 - 10.2023
Customer Representative
Coast To Coast Carports
03.2021 - 08.2021
Sales Associate
Factory Connection
11.2020 - 02.2021
High School Diploma -
Lamar High School