Ryan Tyler Sevilla
Tukwila,WA
Summary
Highly independent retail worker with experience in multiple positions and high adaptability. College graduate with a bachelor's degree and studies in interdisciplinary arts, film, creative writing, research writing, video editing, acting and drawing. Capable of handling projects independently or merging with a team environment to create stellar projects. Fast learner and passion for writing, film and art.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
10.2019 - 03.2024
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Investigated and resolved guest inquiries and complaints quickly.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Trained new personnel regarding company operations, policies and services.
- Worked opening and close at drive up, guest service, cashier, self checkout, stocking and cart pushing.
- Managed and directed front of store employees, ensuring efficient break schedules, proper care for guests and addressing guest concerns and comments.
- Constantly adapting to fill positions to keep operations running smoothly in store, working different positions based on call outs or guest needs.
- Tasked with keeping drive up delivery time under an average of 2 minutes daily.
Education
Interdisciplinary Arts - Art, Film, Writing
University of Washington Bothell
Bothell, WA06.2024
Skills
- Photography
- Guest Relations
- Customer Service
- Detail Oriented
- Collaborative Teamwork
- Visual Literacy
- Calm and Professional Under Pressure
- Adobe Premiere Pro
- Creative Storytelling
- Excellent writing skills
- Fiction Writing
- Creativity and Artistic Expression
Timeline
Guest Advocate
Target
10.2019 - 03.2024
Interdisciplinary Arts - Art, Film, Writing
University of Washington Bothell
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