RYAN YACHERE

•Provided exceptional customer service through phone, email, and live chat support.

•Assisted customers with order inquiries, cancellations, replacements, and product-related concerns.

•Managed multiple live chat conversations simultaneously while maintaining timely and accurate responses.

•Resolved customer complaints professionally while ensuring customer satisfaction.

•Collaborated with team members and supervisors to address complex customer concerns.

•Utilized customer service systems to document interactions, update orders, and process requests.

• Responsible for recording customer takeout orders and repeated back in an understandable manner.
• Packaged food items properly and brought out to customers vehicles as well as handling cash and card payments from the customers.
• Responsible with handling customers concerns and complaints over the phone whether it be about takeouts, catering, reservations or general inquiries.

• Designed a website, known as Stockton Design Partners, for Stockton University as well as purchasing a domain for the website.
• Developed multiple logo concepts for Stockton University’s Art Gallery.
• Designed and edited a booklet for the 385th anniversary of the founding of Port Republic, New Jersey.