Rycki Hedges
The Bronx,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts, fire and medical emergencies, while remaining alert. Attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse incidents. Safety-conscious security team member with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
CSS Security
10.2022 - 10.2023
- Provide a secure environment for attendees by implementing strict access control measures at entry points.
- Enhance overall security by conducting thorough patrols and monitoring premises.
- Reduce incidents of theft by implementing effective access control measures.
- Maintain a safe environment for staff and visitors through proactive surveillance and communication.
- Respond to emergencies promptly, ensuring the safety of all individuals on site.
Package Handler
Federal Express
11.2020 - 03.2021
- Improved package handling efficiency by implementing proper sorting and organization techniques.
- Reduced damage rates by for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Sales Associate
Foot Locker
04.2018 - 11.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate merchandise based on their needs.
- Boosted customer satisfaction levels by providing exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of the stores offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Osbourn High School
Manassas, VA06.2020
Skills
- Reporting and Documentation
- ID Verification
- Event Security
- Guard Post Rotation
- Workplace Safety
- Security Procedure Knowledge
- Verbal and Written Communication
- Patrolling
Certification
- Licensed F04 Fireguard license - 1 Year
SECURITY LICENSE
Completed training for Security License and acquired F-04 Certification
Timeline
Security Guard
CSS Security
10.2022 - 10.2023
Package Handler
Federal Express
11.2020 - 03.2021
Sales Associate
Foot Locker
04.2018 - 11.2018
High School Diploma -
Osbourn High School
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