Hardworking and enthusiastic undergraduate college student looking for opportunities to apply my knowledge in customer service and community engagement, and gain valuable professional experience while contributing to this community. Diligent, detail-oriented, and dedicated to serving as a valuable team member and leader.
Overview
4
4
years of professional experience
Work History
Student Inclusion Educator
SCU Office for Multicultural Learning
Santa Clara
07.2025 - Current
Established positive relationships with students to create a safe, comfortable learning environment.
Planned and executed multiple cultural and social justice events on campus.
Facilitated Difficult Dialogue events to promote healthy discussions on sociopolitical issues.
Encouraged critical thinking through engaging problem-solving activities.
Handled front-desk responsibilities to support office operations.
Managed intake operations using LiveWhale and Google apps, responding promptly to diversity training requests and other social justice opportunities.
Academic Mentor
The Girls Middle School
Palo Alto
01.2025 - Current
Tutor students within homework groups or during one-on-one sessions
Act as an advocate for students in the classroom and at school
Help students navigate academic and social issues at school
Oversee homework and creative activities within large groups or classrooms
Community Outreach Intern
Honua Scholars
Honolulu
06.2025 - 09.2025
Assisted in organizing community events and workshops for local youth engagement.
Collaborated with team members to develop outreach strategies and promotional materials.
Supported social media initiatives to enhance program visibility and reach target audiences.
Researched grant opportunities related to community outreach initiatives, wrote proposals, and submitted applications on behalf of the organization.
Met regularly with team members to review progress towards meeting objectives set out in annual plans.
Prepared reports summarizing outreach activities, results, and recommendations for future endeavors.
Compiled 100+ STEM resources and scholarships for AAPI students.
Created 20+ Science recaps from research to post on community social media channels
Barista
Barnes and Noble
San Jose
02.2024 - 10.2024
Created meaningful interactions with customers and presented exemplary customer service
Crafted handmade drinks, modifying to each customers needs and preferences
Assisted in reaching $15,000 of profit each month for the café
Closing and cleaning café individually on a frequent basis
Sold over 30 books monthly from café
Compliance Intern
Nakupuna Foundation
Honolulu
06.2024 - 08.2024
Created weeklong schedule and more than 10 corporate compliance materials for the company’s Compliance Week
Researched legal restrictions and requirements as well as strategies for healthy and efficient compliance programs
Assisted in the strengthening and editing of compliance policies and procedures
Helped in creating an innovative and beneficial Compliance Champions program for the Compliance department
Team Member
The Cookie Corner
Kapolei
05.2023 - 08.2023
Developed and maintained customer service policies and procedures to ensure adherence to company standards
Collaborated with colleagues to ensure products and customer service exceeded customer expectations
Barista/Cashier
Teapresso Bar
Kapolei
11.2021 - 05.2023
Managed customer inquiries, resolved issues effectively, and adapted to customer needs and preferences to ensure customer satisfaction.
Processed customer payments utilizing a point-of-sale (POS) system and maintained accurate records.
Operated, cleaned, and maintained company assets such as coffee and espresso machines and tablets.
Safeguarded customer data by adhering to company policies and procedures.
Opened and closed the shop independently.
Research, Evaluation, and Strategy Intern
Queen Liliuokalani Trust
Honolulu
05.2022 - 08.2022
Assisted with program design and development
Oversaw 2 programs that supported at-risk youth pursuing various careers, such as nursing
Created logos, workbooks, and other resources for young children regarding mental health and stability
Supported the development of an app to help children monitor their emotional and mental health
Contributed to program helping 15+ young women and mothers get CNA certifications