Ryen Kirking
Coeur D'Alene,ID
Summary
Enthusiastic and driven professional that takes pride in providing excellent customer service and creating memorable experiences for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Food and Beverage Server
The Olympia
Coeur D'Alene, ID
09.2020 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Provided training assistance for new employees, helping them acclimate quickly to restaurant procedures and expectations for exceptional service delivery.
Cellular Sales Associate
Cellular Sales Verizon
Coeur D'Alene, ID
06.2022 - 09.2023
- Developed loyal customer base by establishing rapport, understanding individual needs, and providing personalized shopping experiences.
- Achieved sales targets consistently by utilizing effective upselling techniques and product bundling strategies.
- Analyzed inventory levels and managed stock to ensure availability of popular devices and accessories.
- Guided customers in selecting devices and plans that best fit their needs.
Education
High School Diploma -
Coeur D'Alene High School
Coeur D'Alene, ID06.2019
Skills
- Guest satisfaction
- Inventory management
- Special event coordination
- Payment processing
Timeline
Cellular Sales Associate
Cellular Sales Verizon
06.2022 - 09.2023
Food and Beverage Server
The Olympia
09.2020 - Current
High School Diploma -
Coeur D'Alene High School