Ryeneka Johnson
Ambitions California
Downey,California
17
years of professional experience
Experienced professional skilled in staff training and development, fostering teamwork and collaboration. Proven track record in implementing behavior management strategies and enhancing client engagement through tailored activities.
Work History
Day Program Assistant
8 Years 11 Months- Developed individualized support plans in collaboration with team members to enhance participant outcomes.
- Facilitated daily activities for individuals with disabilities, promoting engagement and skill development.
- Implemented behavior management strategies to ensure a safe and positive program environment.
- Trained and mentored new staff on program protocols, fostering an inclusive workplace culture.
- Coordinated recreational activities that promoted social interaction and community involvement among participants.
- Monitored participant progress, providing feedback to families and professionals for continuous improvement.
- Ensured client safety through effective monitoring and supervision during program activities.
- Handled data entry and other related work for supervisors and program managers.
- Conducted assessments to evaluate clients'' strengths and areas for growth while developing targeted interventions accordingly.
Cashier
4 Years 3 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
- Assisted in training new cashiers on register operations and customer service protocols.
- Collaborated with team members to streamline checkout procedures and improve service speed.
- Monitored inventory levels at the front end, alerting management for replenishment needs.
- Conducted regular audits of cash drawers to ensure accuracy in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Direct Support Professional
3 Years- Facilitated daily living skills training for clients, promoting self-sufficiency and confidence.
- Monitored client progress, adjusting interventions to ensure optimal support and outcomes.
- Developed individualized support plans to enhance client engagement and independence.
- Collaborated with interdisciplinary team to coordinate care, enhancing service delivery effectiveness.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Education
Adult Residential Facility Initial Certification - Adult Residential Facility
Certificate of Achievement - Business Retail Management
Direct Support Professional 1 And 2 - Adult Residential
Skills
Participant support
Program development
Disability advocacy
Special needs care
Activity coordination
First aid certification
Transportation support
Teamwork and collaboration
Problem-solving
Decision-making
Verbal and written communication
Staff development
Social skills development
Timeline
Day Program Assistant
Ambitions California
12.2017 - CurrentRead More
Cashier
Food4less
09.2013 - 12.2017Read More
Direct Support Professional
Choices R Us
09.2009 - 09.2012Read More
CareProvider
Adult Residential Facility Initial Certification from Adult Residential Facility
Read More
Cerritos College
Certificate of Achievement from Business Retail Management
Read More
Downey Unified
Direct Support Professional 1 And 2 from Adult Residential
Read More