Rylan Hernandez
Kyle,TX
Summary
- Friendly and positive communicator with 7 years of experience in customer service
- Loyal employee who stays consistent with their work ethic and ensures there is always a positive work environment
- Great in team collaboration attributable to advertising campaign, creative thinking and advertising concepting courses and role as a Registered Behavior Technician
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
10.2023 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Personal Shopper/Cashier
H-E-B
03.2018 - 10.2023
- Selected merchandise from sales floor to complete customer online orders
- Prioritized teamwork and good communication with coworkers
- Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
- Stayed energetic and motivated in order to make customers feel welcomed
- Made decisions on customers' behalf if requested item is unavailable
- Stayed calm and maintained a positive attitude during peak hours
Education
Bachelor of Science in Mass Communications- Advertising -
Texas State University
San Marcos, TX05.2023
Skills
- Deadline Driven
- Customer Service
- Planning and Organization
- Decision-Making
- Advertising and Marketing
- Relationship Building
- Sales Proficiency
- Customer Relations
Certification
- Indesign 2021 Essential Training by David Blatner
- Photoshop 2021 Essential Training by Julieanne Kost
- Illustrator 2021 Essential Training by Tony Harmer
- Graphic Design Foundations: Layout and Composition by Sean Adams
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Action Behavior Centers
10.2023 - Current
Personal Shopper/Cashier
H-E-B
03.2018 - 10.2023
Bachelor of Science in Mass Communications- Advertising -
Texas State University
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