Rylan Ivy
Texas Roadhouse
Fort Worth
5
years of professional experience
Adaptable service professional known for attention to detail, fast pace, and dependable support during high-volume shifts. Experienced in accurate order entry, resolving customer concerns, and working closely with servers, cooks, and hosts to deliver quality service.
Work History
Restaurant Waiter/Order Packer
2 Years 10 Months- Delivered prompt, friendly table service while maintaining hospitality standards and guest satisfaction.
- Took accurate food and beverage orders, entering requests quickly into the order system.
- Processed checks accurately and handled payments with speed and courtesy.
- Collaborated with hosts, cooks, and teammates to keep dining room running smoothly.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
Cook/Food Preparation Worker
5 Months- Operated grill, oven, and slicer equipment to support steady kitchen production.
- Adapted to changing demand while maintaining speed, accuracy, and product quality.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Busser
1 Year 2 Months- Organized bus stations and restocked supplies to reduce service delays during rushes.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
No Degree - Computer Science
High School Diploma
- Extracurricular Activities: Band Drum Major/Leader 2022-2023
Skills
Order accuracy
Payment processing
Customer service
Service quality
Complaint resolution
Order memorization
Attention to detail
Time management
Team collaboration
Problem-solving
Decision-making
Accurate money handling
Timeline
Restaurant Waiter/Order Packer
Texas Roadhouse
12.2023 - CurrentRead More
Cook/Food Preparation Worker
McAllister's Deli
06.2023 - 11.2023Read More
Busser
Texas Roadhouse
08.2021 - 10.2022Read More
Tarrant County College
No Degree from Computer Science
Read More
Chisholm Trail High School
High School Diploma
Read More