Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rylan King

Lancaster,MA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and problem solving. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Outside Lawn and Garden Sales Representative

Lowes Home Improvement
04.2023 - 09.2023
    • Trained new team members on product knowledge, sales techniques, and company policies.
    • Contributed to a significant reduction in product returns by thoroughly explaining proper usage instructions during each sale.
    • Optimized ordering process for special requests or hard-to-find items, increasing customer satisfaction rates.
    • Provided exceptional customer service, addressing concerns promptly and resolving issues efficiently.
    • Achieved consistent positive feedback from customers by providing personalized recommendations based on their needs and preferences.

Food Preparation Worker

Nashoba Valley Winery
10.2021 - 09.2023
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Helped out when coworkers fell behind on tasks.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.

Education

MBA - General Business Administration And Management

Nichols College
Dudley, MA
05.2028

High School Diploma -

Minuteman Career & Technical High School
Lexington, MA
05.2023

Skills

  • Goal-oriented mindset
  • Sales strategy development
  • Client Retention Strategies
  • Display building
  • Friendly and Helpful
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Team Leadership
  • Creative Thinking
  • Decision-Making
  • Goal-Driven
  • Flexible Hours
  • Organization
  • Safety and Cleanliness Standards
  • Computer Proficiency and Microsoft Office
  • Speech Clarity

Certification

Stop The Bleed: american college of surgeons(2/6/23)

OSHA: 10 hour general industry health and safety certification(6/10/21)

ServSafe: managers Certification (12/6/22)

Cpr (1/13/23)

Timeline

Outside Lawn and Garden Sales Representative

Lowes Home Improvement
04.2023 - 09.2023

Food Preparation Worker

Nashoba Valley Winery
10.2021 - 09.2023

MBA - General Business Administration And Management

Nichols College

High School Diploma -

Minuteman Career & Technical High School

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Rylan King