Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Rylan Young

Greenville,NC

Summary

I am a dynamic and goal-oriented professional with extensive experience in child care and customer service. I have excelled in creating nurturing environments and fostering strong relationships, demonstrating exceptional multitasking and problem-solving skills. I also have a proven track record in improving customer satisfaction and maintaining high standards of cleanliness and organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Private Nanny

Multiple Families
09.2023 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.

Waitress/Hostess

Riptides Seafood Resturant
05.2020 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Sales Associate

Francesca's Boutique
09.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Bachelor of Arts - Psychology

East Carolina University
Greenville, NC
05.2025

High School Diploma -

Matoaca High School
Chesterfield, VA
06.2021

Skills

Infant care experience

Schedule Management

Toddler care experience

Activity Planning

Customer Service

Strong multitasking

Team Collaboration

Handling Complaints

Cleanliness

Problem-solving skills

Goal-Oriented

Reliable and punctual

Certification

Collaborative Institutional Training Initiative certification in Human Research & Responsible Conduct of Research

Additional Information

I have experience using Excel, Microsoft Word, and Microsoft PowerPoint

Languages

Spanish
Limited Working

Timeline

Private Nanny

Multiple Families
09.2023 - Current

Sales Associate

Francesca's Boutique
09.2022 - 05.2023

Waitress/Hostess

Riptides Seafood Resturant
05.2020 - 08.2024

Bachelor of Arts - Psychology

East Carolina University

High School Diploma -

Matoaca High School

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Rylan Young