Rylee Burke
Newmanstown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable residential support professional supporting students in navigating and integrating with personal and academic aspects of campus life. Offering four years of related experience and commitment to making positive impact on students. Perviously worked with keeping students' safety and well-being as top priorities.
Overview
4
4
years of professional experience
Work History
Assistant Resident Director
Housing, Residence Life & Dining Services
Kutztown, PA
08.2023 - 05.2024
- Assisted in the selection and training of student staff members.
- helped to create a duty schedule
- Developed programming initiatives to enhance the residential experience for students.
- Provided guidance and support to residents regarding personal and academic concerns.
- Managed the day-to-day operations of the residence hall including enforcing university policies and procedures.
- Collaborated with other departments on campus to coordinate programming efforts for residents.
- Created a safe and secure living environment for all students residing in the building.
Work Study Student
Philosophy & Government, Kutztown Univeristy
Kutztown, PA
10.2020 - 05.2024
- Assisted with the filing of documents and records in an organized manner.
- Organized and maintained office supplies, equipment, and materials.
- Supported the administrative team by completing data entry tasks accurately and efficiently.
- Performed light clerical duties such as photocopying, faxing, scanning, and mailing documents.
- Created spreadsheets to track project progress, deadlines, and other related data.
- Prepared reports using word processing software packages like Microsoft Word or Excel.
- Conducted research online to provide up-to-date information for projects or assignments.
- Participated in special projects assigned by supervisors related to department objectives.
Conference & Event Services Assistant
Conference & Event Services Kutztown University
Kutztown, PA
05.2022 - 08.2023
- Provided exceptional costumer service
- Responded promptly to incidents that occurred within the residence hall environment.
- Created a safe and secure living environment for all camps & conferences residing in the building for their stay.
- Developed and deepened relationships with people in the community and fellow staff.
- Coordinated services such as maintenance requests, lockouts, mail distribution.
- Oversaw check-in, check-out processes during move-in, move-out periods.
- Implemented emergency response plans when necessary.
- Maintained seamless daily operational tasks
- worked on a on call duty rotation
Community Assistant
Housing, Residence Life & Dining
Kutztown, Pennsylvania
08.2022 - 05.2023
- Conducted weekly meetings with residents to discuss upcoming events and activities.
- Provided support to residents in resolving conflicts and addressing grievances.
- Served as a liaison between students, faculty, staff and other members of the community.
- Implemented policies and procedures for the maintenance of order within residence halls.
- Facilitated communication between students, faculty, staff and administration through regular meetings.
- Maintained records of all incidents reported by residents or observed by staff.
- Assisted in the recruitment process for new Community Assistants.
- Maintained accurate records and documented client data in company databases.
- Cultivated an inclusive environment that promotes respect for diversity among all members of the residential community.
Desk Receptionist
Housing, Residence Life & Dining Services
Kutztown, PA
10.2020 - 05.2021
- Greeted visitors and directed them to the appropriate personnel.
- Answered incoming calls, took messages, and transferred calls to the correct departments.
- Managed incoming and outgoing mail, and distributing items as needed.
- Maintained a log of visitors entering the building by recording their names, company affiliations, time of arrival, purpose of visit.
- Provided customer service assistance to guests visiting the office premises.
- Helped maintain security within the building
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
Bachelor of Arts - Political Science
Kutztown University of Pennsylvania
Kutztown, PA05.2024
High School Diploma -
Jim Thorpe Area High School
Jim Thorpe, PA06.2020
Skills
- Team Supervision
- Staff Training
- Public Speaking
- Relationship Building
- Active Listening
- Crisis Management
- Documentation Skills
- Team Development
- Program Leadership
- Decision-Making Skills
- Time Management
- Organization
Affiliations
- University Conduct Board ( 2023-2024)
- Social Justice Book Club (2022-2023)
- Transfer Student Mentor ( 2021-2023)
- Phi Sigma Pi ( 2020-2021)
References
References available upon request.
Timeline
Assistant Resident Director
Housing, Residence Life & Dining Services
08.2023 - 05.2024
Community Assistant
Housing, Residence Life & Dining
08.2022 - 05.2023
Conference & Event Services Assistant
Conference & Event Services Kutztown University
05.2022 - 08.2023
Work Study Student
Philosophy & Government, Kutztown Univeristy
10.2020 - 05.2024
Desk Receptionist
Housing, Residence Life & Dining Services
10.2020 - 05.2021
Bachelor of Arts - Political Science
Kutztown University of Pennsylvania
High School Diploma -
Jim Thorpe Area High School
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