Rylee Dickess
Grove City,OH
Summary
Nursing student offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Transporter
Nationwide Children Hospital
06.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, or stretchers.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Customer Service Cashier
Flyers Pizza & Subs
08.2020 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
Bachelor of Science - Nursing
Capital University
Columbus, OH06.2026
High School Diploma -
Grove City High School
Grove City, OH06.2022
Skills
Customer Service
Medical terminology knowledge
Problem solving
Active listening
Hard basic nursing skills
Problem solving
Communication
Critical thinking
HIPAA
Collaborate effectively
ADL care
Emotional intelligence
Bed making
Organization
Proper hand washing
Patient’s rights
Conflict resolution
Inspect, auscultate, and palpate
Compassion
Patients responsibilities
Effectively greet patients
Basic knowledge Morse Fall Risk
Team player
Doff/Don PPE
Accomplishments
Honor Roll, 2018-2021
National Society of High School Scholars, 2021-2022
Capital University Dean’s List, Fall 2022
Certification
BLS Healthcare Provider, 01/2023-01/2025
Timeline
Patient Transporter
Nationwide Children Hospital
06.2023 - Current
Customer Service Cashier
Flyers Pizza & Subs
08.2020 - 06.2023
Bachelor of Science - Nursing
Capital University
High School Diploma -
Grove City High School
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