Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lowe's
lan, MI
09.2023 - 08.2024
Upsold additional items based on customer interests and needs.
Maintained up-to-date knowledge of store merchandise and policies.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Maintained cleanliness of store environment including floors, windows, displays.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed credit card transactions quickly and securely.
Developed promotional strategies to increase sales volume.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Collected payments and provided accurate change.
Lumper
FHI
Lasing, MI
03.2022 - 04.2024
Stacked boxes onto pallets for storage or shipment.
Verified accuracy of incoming shipments with purchase orders.
Loaded and unloaded merchandise from trucks using hand truck, pallet jack, or forklift.
Collaborated with team members to expedite loading and unloading process.
Maintained cleanliness of all areas within the warehouse environment.
Wrapped products for shipment to prevent damage during transport.
Reported damaged goods to supervisor and kept accurate records of inventory levels.
Followed safety protocol when handling heavy objects or hazardous materials.
Performed regular checks of equipment for proper operation and safety compliance.
Lifted objects weighing up to 50 pounds without assistance when necessary.
Cleaned work area after job completion ensuring all debris is properly disposed of.
Unloaded freight from containers and organized them for storage in designated areas.
Worked with team members to ensure efficient workflow throughout the day.
Operated equipment such as platform rider electric pallet jacks, forklifts and overhead cranes daily to move loads.
Loaded, unloaded and broke down freight to wood pallets for distribution to storage locations across warehouse.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.