Rylee Fitzpatrick
Corinna,ME
Summary
I am a energetic worker looking to meet the needs of all my customers in order to keep them happy and the business running efficiently. I have multiple years in customer service having worked in a restaurant for the past 6 years. This helped me become an expert communicator in dealing with the wants and needs of customers on a daily basis.
Overview
10
10
years of professional experience
Work History
Host
Dysart's Restaurant on Boadway
06.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Used the computer systems to help cash guests out and address any issues.
Bartender, Server, Host, and Busser
Seasons Bar and Grille
03.2018 - Current
- Operated as wait staff and attended to customers’ needs
- Helped with daily operations of running the restaurant.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Sales Associate
Patten Drug Co.
06.2014 - 08.2017
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science in Wildlife Ecology, Concentration in Conservation Biology -
University of Maine, Orono
Orono, ME05.2021
Skills
- Ability to work with the public and handle customer complaints and questions in a positive and friendly way
- Able to work as part of a team and independently
- Over 4 years of retail and cash register experience
- Telephone reception
- Guest Relations
Timeline
Host
Dysart's Restaurant on Boadway
06.2023 - Current
Bartender, Server, Host, and Busser
Seasons Bar and Grille
03.2018 - Current
Cashier/Sales Associate
Patten Drug Co.
06.2014 - 08.2017
Bachelor of Science in Wildlife Ecology, Concentration in Conservation Biology -
University of Maine, Orono
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