Rylee-Grace Blood

• Facilitate structured multi-agency case referrals to align complex care plans, streamline resources, minimize duplicated county workflows, and expand access pathways for 30+ high-risk clients monthly within the Behavioral Health and Developmental Disabilities Department.
• Facilitates drug overdose prevention and harm reduction training initiatives across agencies in Fulton County , ensuring regional initiatives align directly with evidence-based public health interventions and harm reduction protocols.
• Maintains comprehensive case documentation, auditing individual outcomes to implement precise service delivery adjustments, resulting in measurable progress across client care plans.
• Pilot alternative community engagement strategies, including proactive outreach visits and community events, generating substantial measurable improvements in client intake, case retention, and long-term community trust

• Developed and executed comprehensive marketing strategies including two consecutive email campaigns in 2025 that align with the practice’s goals and objectives.
• Managed a high-performing marketing team- maintaining data in CRM platforms, monitoring patient referrals, and optimizing digital outreach.
• Spearheaded provider outreach and single-handedly established full physician referral network for newest clinic location in 2025.
• Trained front-desk and provider teams on referral-tracking protocols and messaging, standardizing follow-up processes and improving precise patient documentation.
• Served as a liaison between patients, families, and medical professionals, ensuring seamless coordination of care throughout treatment processes.

• Handled confidential student and faculty data across multiple databases.
• Supported coordination between departments and provided high-level clerical work.
• Drafted and proofread communications, reports, and research materials for department head to ensure precise client documentation.
• Audited departmental data entry routines to identify error sources, implementing targeted process adjustments that produced noticeable improvement in record accuracy.

• Served as the first point contact for faculty, students, and external inquiries- managing complex calendars, onboarding, and communication workflows.
• Supported a team of 10+ staff with scheduling, policy compliance, and customer service.
• Coordinated cross-functional meeting between faculty and department staff to resolve scheduling conflicts and strengthen response times and student satisfaction reports.

Georgia State School of Public Health