Rylee Hurd
Knoxville,TN
Summary
Dynamic and results-oriented professional with extensive experience in customer service and inventory management, notably at Food City. Excelled in food preparation and relationship building, significantly enhancing customer retention and satisfaction. Demonstrated leadership in high-stress situations, ensuring seamless operations and quality control. Skilled in adopting new technologies and promoting team cohesion.
Overview
3
3
years of professional experience
Work History
Food Truck Operator
Sips66
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Food City
10.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Sales Associate
Paradise Acres
08.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Dobyns-Bennett High School
Kingsport, TN05.2024
Skills
- Food Preparation
- Social Media Promotion
- Sanitation Procedures
- Local Regulations
- Customer Service
- Reliable and Responsible
- Problem-Solving
- Critical Thinking
- Team Leadership
- Calm and Pleasant Demeanor
- Quality Control
- Conflict Resolution
- Coaching and Mentoring
- Relationship Building
- Inventory Management
Timeline
Food Truck Operator
Sips66
05.2024 - Current
Cashier
Food City
10.2022 - 05.2024
Sales Associate
Paradise Acres
08.2021 - 08.2022
Dobyns-Bennett High School
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