Rylee Kenning
Saint Cloud,Minnesota
Summary
Dynamic professional with a proven track record at Pet Evolution, excelling in customer/client relations and bookkeeping. Demonstrated ability to enhance customer satisfaction and streamline payment processes. Skilled in verbal and written communication, adept at creating secure, welcoming environments. Achieved notable improvements in operational efficiency and client service standards.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
Saint Joseph Veterinary Clinic
Saint Joseph, Minnesota
11.2025 - Current
- Managed patient records using veterinary software to ensure accurate documentation.
- Prepared and maintained medical equipment for surgical procedures and treatments.
- Maintained cleanliness of examination rooms, treatment areas, and waiting rooms.
Receptionist
Saint Joeseph Veterinary Clinic
Saint Joseph, Minnesota
04.2025 - 11.2025
- Answered phone calls and addressed client inquiries professionally and promptly.
- Assisted in maintaining a clean and organized reception area for client comfort.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Receptionist/Front Desk Receptionist
Pet Evolution
Saint Cloud, MN
09.2024 - 04.2025
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Pet Care Specialist 1
Barking Birch Pet Lodge
Cold Spring, MN
10.2023 - 09.2024
- Provided exceptional customer service by addressing questions and concerns promptly and professionally
- Managed daily store operations efficiently, including opening/closing procedures, restocking shelves, and maintaining cleanliness standards
- Cleaned animal enclosures to maintain clean living spaces for pets and prevent spread of disease
Home Health Aide (HHA)
Arlington Assisted Living
Saint Joseph, MN
03.2023 - 10.2023
- Maintained a clean and safe environment in resident living areas.
- Collaborated with families and caregivers to promote understanding of their loved one's mental health needs, facilitating a supportive home environment conducive to recovery
- Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments
Education
High School Diploma -
Saint Cloud Tech High School
Saint Cloud, MN06.2024
Bachelor of Construction Management - Construction Management
Louisiana State University
Baton Rouge, LASkills
- Scheduling
- Bookkeeping
- Call redirection
- Verbal and written communication
- Customer/Client relations
- Security awareness
Timeline
Veterinary Assistant
Saint Joseph Veterinary Clinic
11.2025 - Current
Receptionist
Saint Joeseph Veterinary Clinic
04.2025 - 11.2025
Receptionist/Front Desk Receptionist
Pet Evolution
09.2024 - 04.2025
Pet Care Specialist 1
Barking Birch Pet Lodge
10.2023 - 09.2024
Home Health Aide (HHA)
Arlington Assisted Living
03.2023 - 10.2023
High School Diploma -
Saint Cloud Tech High School
Bachelor of Construction Management - Construction Management
Louisiana State University