Rylee Mammen
Mary Greeley Medical Center
Iowa Falls
10
years of professional experience
Reliable and service-oriented individual with a strong background in customer service. Demonstrated expertise in customer satisfaction through effective communication and teamwork.
Work History
Licensed Practical Nurse
1 Year- Collaborated with multidisciplinary teams to enhance patient care quality and safety protocols.
- Implemented process improvements that enhanced workflow efficiency within the unit.
- Led initiatives to improve patient satisfaction scores through enhanced communication strategies.
Patient Care Technician
2 Years- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Provided support in daily living activities, enhancing patient independence and well-being.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
Server
3 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with team members to maintain efficient workflow during peak hours, enhancing overall service delivery.
- Demonstrated knowledge of menu items, assisting customers with food and beverage selections tailored to preferences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Restaurant Hostess
2 Years 1 Month- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to communicate wait times and special requests.
- Developed knowledge of menu items, providing accurate recommendations to customers.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Kinesiology
Associate of Science - Nursing
Skills
Strong multitasking
Highly reliable
Team player attitude
Clear and effective communication
Outgoing personality
Customer service expertise
Service-oriented mindset
Timeline
Licensed Practical Nurse
Mary Greeley Medical Center
07.2025 - CurrentRead More
Patient Care Technician
Mary Greeley Medical Center
07.2023 - 07.2025Read More
Server
Island Brew Coffeehouse
02.2021 - 05.2021Read More
Restaurant Hostess
Hy-Vee Market Grille
03.2016 - 04.2018Read More
Des Moines Area Community College
Associate of Science from Nursing
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Iowa State University
Bachelor of Science from Kinesiology
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