RYLEE MARTIN
Berlin,MI
Overview
5
5
years of professional experience
Work History
Assistant Branch Rental Manager
Enterprise Rent-A-Car
11.2025 - Current
- Elevated customer satisfaction by managing rental operations and ensuring policy compliance.
- Enhanced staff skills by training new hires on procedures and best practices.
- Increased repeat business through strong corporate client relationships and service improvements.
- Identified service enhancement opportunities by analyzing customer feedback and implementing changes.
Management Assistant
Enterprise Rent-A-Car
04.2025 - 11.2025
- Tracked deadlines and deliverables, ensuring timely project management support.
- Cultivated vendor relationships, enhancing procurement processes and service delivery.
- Aligned services with client needs through comprehensive strategic account planning.
- Optimized resource utilization by managing vehicle rental scheduling and logistics.
Management Trainee
Enterprise Rent-A-Car
02.2024 - 04.2025
- Enhanced vehicle performance through coordinated maintenance and inspections.
- Optimized fleet availability with effective inventory tracking systems.
- Built customer relationships through strong communication and service delivery.
- Increased customer satisfaction by streamlining vehicle rental processes.
- Improved operational efficiency by refining vehicle maintenance protocols.
Restaurant Food Server
Blakes Apple Orchard
08.2023 - 02.2024
- Resolved customer complaints efficiently, enhancing overall customer satisfaction.
- Increased productivity through effective time management and prioritization techniques.
- Provided prompt assistance to customers, addressing special needs with courtesy.
Restaurant Food Server
Wings Etc.
03.2022 - 08.2023
- Fostered a positive work environment through effective team collaboration.
- Resolved customer complaints efficiently, boosting overall guest satisfaction.
- Ensured accurate and efficient processing of high transaction volumes.
Retail Sales Associate
Patrick & James Menswear
04.2021 - 08.2021
- Enhanced customer satisfaction by assisting with product selection and inquiries.
- Developed eye-catching visual ads to improve product visibility and appeal.
- Ensured accurate transactions by processing sales and refunds through POS system.
Education
Bachelor's Degree - Business Administration, Marketing
Grand Valley State University
Grand Rapids, MI04-2023
Associate's Degree - Fine Arts
Saint Clair Community College
Port Huron, MI04-2021
High School Diploma -
Dual Enrollment Bluewater Middle College Academy
Port Huron, MI04-2020
Skills
- Strategic planning
- Goal orientation
- Team collaboration
- Problem solving
- Customer service
- Staff training
- Sales techniques
- Financial analysis
- Budget planning
Timeline
Assistant Branch Rental Manager
Enterprise Rent-A-Car
11.2025 - Current
Management Assistant
Enterprise Rent-A-Car
04.2025 - 11.2025
Management Trainee
Enterprise Rent-A-Car
02.2024 - 04.2025
Restaurant Food Server
Blakes Apple Orchard
08.2023 - 02.2024
Restaurant Food Server
Wings Etc.
03.2022 - 08.2023
Retail Sales Associate
Patrick & James Menswear
04.2021 - 08.2021
Associate's Degree - Fine Arts
Saint Clair Community College
High School Diploma -
Dual Enrollment Bluewater Middle College Academy
Bachelor's Degree - Business Administration, Marketing
Grand Valley State University