- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Photography
- Interior Design
- Gym Workouts
- Personal Development and Self-Improvement
Rylee McCormac
Mesa,AZ
Summary
Dynamic and dependable Shift Leader at Swig with a proven track record in enhancing customer satisfaction and team efficiency. Skilled in training staff and implementing quality control measures, I foster a positive environment while maintaining high service standards. Known for my honesty and strong communication skills, I build lasting relationships with customers and colleagues alike.
Overview
2
2
years of professional experience
Work History
Shift Leader
Swig
Gilbert, AZ
12.2025 - Current
- Supervised team of baristas to ensure efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and company standards for service excellence.
- Managed inventory levels, ensuring timely restocking of supplies for uninterrupted service.
- Implemented quality control measures to maintain product consistency and high standards.
- Collaborated with management to enhance customer engagement initiatives and promotional activities.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Sales Associate
Swig
Gilbert, AZ
05.2025 - 12.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale (POS) systems.
- Maintained merchandising standards to promote product visibility and sales.
- Educated customers on promotions and loyalty programs to drive engagement.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Hairstylist
Self-employeed
Mesa, AZ
04.2025 - Current
- Delivered personalized hairstyling services tailored to client preferences and trends.
- Utilized advanced cutting, coloring, and styling techniques to enhance customer satisfaction.
- Maintained cleanliness and organization of workstation and tools to ensure safety standards.
- Developed strong client relationships through effective communication and follow-up consultations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Pet Sitter
Family
Mesa, AZ
02.2024 - 10.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Babysitter
Preston McCormac
Gilbert, AZ
06.2024 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05-2025
Skills
- Positive attitude
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Team collaboration and leadership
- Conflict resolution
- Goal setting and tracking
- Complaint resolution
- Sales and upselling
- Professional appearance
- Verbal and written communication
Interests
Timeline
Shift Leader
Swig
12.2025 - Current
Sales Associate
Swig
05.2025 - 12.2025
Hairstylist
Self-employeed
04.2025 - Current
Babysitter
Preston McCormac
06.2024 - 08.2024
Pet Sitter
Family
02.2024 - 10.2024
High School Diploma -
Apache Junction High School