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With over 7 years of customer service experience consisting of teamwork, individual work, leadership, math and cash handling, and customer service. I have developed strong interpersonal communication skills and teamwork skills. The skills I have learned and developed as a waitress, cashier, and barista over the past few years of my young adult life, has given me a practical way of pursuing my education and developing my character. My experience has given me really good insight into how to have better people skills and become more detail oriented with my environment. I have developed strong organizational skills and I believe these traits and skills will serve me and my future employer positively.
As a Lab Technician with proven track record of success in contributing to successful running of clinical laboratories,
I have became polished in conducting lab tests and preparing reagents, solutions and specimens for microscopic examination and preservation.
I am a proactive job seeker always ready for the opportunity to work with diverse animal needs. I am knowledgeable about animal nutrition, care, and differences between breeds and behaviors. I believe I will be capable to maintain the health and safety of groups of animals by calmly observing and controlling situations.

Solutions-oriented Information Technology professional with a solid background of experience in system administration, configuration, and maintenance.
 Exceptional performance in installing, configuring, and supporting technology solutions instrumental in contributing to bottom-line savings to clients; broad-based and ever-expanding repertoire of technical skills.
 Proficient at providing remote and onsite hardware / software installations, support, and service to new and existing clients. Top-notch troubleshooting and issue resolution strengths.
 Out-of-the box thinker possessing the necessary skills and mindset to identify emergent technologies that perform in divergent environments, surmount obstacles, and achieve goals.
 Strong interpersonal skills including persuasion, negotiation, conflict management, and customer relations.
  Results-oriented self-starter who exemplifies strong leadership, discipline, enthusiasm, and energy within a well-organized environment.

Customer-focused professional with experience in customer service, retail operations, team leadership, and remote support environments. Known for building positive relationships with customers and coworkers through empathy, active listening, and a genuine desire to help others. Skilled in customer authentication, account verification, payment processing, CRM systems, ticketing platforms, and multi-system navigation while maintaining accuracy, security, and attention to detail.

Passionate about creating positive customer experiences by resolving concerns efficiently, communicating with compassion, and ensuring customers feel heard and valued. Proven ability to manage sensitive information, meet performance goals, and deliver exceptional service across phone, email, and chat channels. Enjoy working collaboratively with team members, sharing knowledge, supporting coworkers, and contributing to a positive and productive work environment.

Strong background in coaching and supporting teams, improving customer satisfaction, and utilizing technology to streamline processes and achieve business objectives. Highly organized, adaptable, and comfortable learning new systems and technologies in fast-paced environments. Proficient in Microsoft Teams, Zoom, Microsoft Office, Google Workspace, CRM platforms, and remote collaboration tools. Dedicated to providing outstanding service, fostering teamwork, and contributing to the success of both customers and the organization.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Rylee Menold

Summary

Overview

Work History

Histology Trainee

Deli Clerk

Style Consultant

Receptionist

Education

Associate of Applied Science - Histologic Technician

Bachelor of Science - Biological Science

Skills

Accomplishments

Timeline

Histology Trainee

Deli Clerk

Style Consultant

Receptionist

Associate of Applied Science - Histologic Technician

Bachelor of Science - Biological Science

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