Rylee Mickelson
Sandy ,OR
Summary
Proven track record in enhancing customer loyalty and streamlining service operations at Mountain Moka, demonstrating exceptional customer service and food preparation skills. Expert in fostering a welcoming atmosphere and efficiently resolving customer complaints, ensuring satisfaction. Exhibits unparalleled reliability and empathy, contributing to positive team dynamics and optimal productivity.
Overview
2025
2025
years of professional experience
Work History
Pizza Server
Sparky's Pizza
- Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
Barista
Mountain Moka
09.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Packaged bagels, muffins and other food items for customer purchase.
Education
Homeschooled
07.2023
Skills
- customer service
- Patience and Empathy
- Reliability and punctuality
- Food Preparation
Timeline
Barista
Mountain Moka
09.2022 - Current
Pizza Server
Sparky's Pizza
Homeschooled
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